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Consumer

15 October 2024, 15:12

  • GB

I’m afraid I have returned the coat…

I’m afraid I have returned the coat because the hood is just way too small. It is not suitable for a wet & windy day as it more or less only covers half my head and comes no where near my forehead. Overall the actual coat ( without the hood) is fantastic. Perfect fit and great price. Sorry I had to return it.

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Donna Mcwilliam

14 October 2024, 17:02

  • GB

Really impressed with this purchase…

Really impressed with this purchase ,the colours are lovely and the quality is top notch. Feels lovely and soft and is really warm, very happy.

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Jackie, Cornwall

14 October 2024, 04:22

  • GB

Still waiting on refund

Unfortunately, one of the shoes has a few marks on the front of it, and they were also a little large, so I returned them on the 7th Oct. I'm still waiting for my refund!

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Michaela Reed

11 October 2024, 23:41

  • GB

Jacket I ordered doesn’t look like the…

Jacket I ordered doesn’t look like the colour in the picture at all , when said was told with refund or return it , so it very helpfull

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Anne W

11 October 2024, 20:41

  • GB

Straight forward ordering and payment

Straight forward ordering and payment. Item delivered and as described.

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Margaret Mieras

11 October 2024, 20:28

  • GB

Excellent customer service

I had a problem with the sizing of two fleeces I had ordered. Rydale were very helpful at exchanging the fleeces for a different size; it all became quite complicated but they were patient, painstaking and ultimately we had a successful conclusion. The fleeces are lovely (though I found the sizes generous), and I would highly recommend the company.

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Adrian Chandler

11 October 2024, 16:37

  • GB

Excellent customer service

I purchased a pair of wellies which were excellent however had a very tiny hole at the join in the toe which unfortunately leaked. Honestly it was tiny! I contacted customer services who were excellent, fast friendly response and have kindly sent me another pair of wellies to replace the others. I will buy from Rydale again because of this excellent experience.

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Jill Magee

10 October 2024, 23:05

  • GB

Lovely coat

Lovely coat She looks just like the BT modelling the coat on your site. Will keep her dry and warm. Will buy another soon. Arrived really quickly. Thank you

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Alex

10 October 2024, 14:51

  • GB

Absolutely love the quality…

Absolutely love the quality of these fleeces that I bought for my Lakeland terrier and poochon. They are fussy dogs who normally hate jumpers etc but they were in desperate need of something for our chilly autumn walks. They are super soft, easy to use and love how they cover the underbelly (perfect for small dogs in the wet weather). Received prompt emails regarding confirmation of order, delivery, no spam email etc. Fast delivery as well I placed my order on a Friday afternoon and received parcel Mon 30th Oct (no special requests or extra payment) unless this was part of a promotional period? Bonus points as the dogs got a compliment when out and about and someone asked where the fleeces were from! Will definitely make purchases again and reccomend :-)

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Sue M

10 October 2024, 00:28

  • GB

Great waxed jacket

Very quick delivery from this company. I ordered the coat in size 12. I'm a good size 12 and it fits with ample room for sweaters or a gilet underneath. At 5ft 2in, it's a great length on me, coming to the top of my wellies. No more wet dog walks!