Excellent Fire Doors, bought two fire doors from them for our extension. Rang them to check the stock and although the website showed 'in stock', it wasn't. Something which they can improve. However, they offered me Oak doors for the price of white primed doors (which we needed). Bit of extra work to paint them but cant fault the service and delivery!

Dreadful experience Firstly, doors that were ordered on line turned out not to be in stock after they had been paid for. Then on the morning of the delivery (with carpenters booked) their courier service (HDS) apparently broke down. Nice excuse. Apparently it takes a week to book another delivery. Just atrocious.

I ordered my doors and had them installed by a qualified carpenter . The single door not attached to the bi folds kepted in winding and even fell off nearly hitting me. I contacted the company who sent me an email stating that my qualified carpenter had put them in wrong and sent me further instructions that he already followed . All this without even speaking to us or seeing it ! Customer service appalling no help given at all . They sent me new brackets ,as a good will gesture apparently, that were damaged when it fell off and nearly killed me . Never again and wouldn’t recommend a very bad design !

Very happy with my doors.

Brilliant service and so friendly!

After taking a chance on an online site to order 9 internal walnut pre finished doors, we have been extremely happy with the result. We were kept updated (without needing to call) regarding delivery timeframes and the doors arrived in A1 condition when promised. Absolutely would recommend.

So friendly and prompt with helping with enquiries. Can’t fault the staff

Originally was unsure about the delivery of the doors I ordered, however after ordering I was speaking to a member of the customer service team and they talked me through how deliveries work and that eased my mind, last week I received my doors and I couldn’t be happier with the quality

Ordered a room fold grande set and I had a few questions so I rang up and someone from the sales team and they helped me out with all my questions, the doors have just arrived today and I couldn’t be happier with the quality.

Great service, originally let me know about an issue with my order which they then helped to sort. Very impressed with the doors