When my ageing washing machine (eight and a half years) decided to flood my kitchen I had visions of having to buy a brand new one, not an expense to look forward to. However, I found a repair firm (Capital Repairs) which came out the next day. The engineer (Stuart) quickly found the problem and repaired the machine ensuring (hopefully) many more years of use. Don't be fooled into thinking the name means this company only operates in the London area. They have engineers based in many parts of the South East (in my case Berkshire) I will certainly use them again. They also repair other kitchen appliances.

A very courteous engineer turned up, and he was able to do a repair straight away. Very pleased with the service! I was amazed that the appointment could be made on a Sunday too.

The service engineer was kind, courteous and very quick. He explained in detail what had gone wrong and had our cooker up and running again quickely

Your engineer arrived promptly he was very polite he got on with the work the needed to be done and cleaned up afterwards.

Excellent work and support in correcting a fault on my hob. Very customer friendly staff - from the person answering the call to the service engineer Stuart who was brilliant. Highly competent, professional and friendly. Really pleased!

Our very old tumble dryer broke down. I discussed the problem in detail with the firm, noting the relevant serial number and ID code for the machine, and the parts that would most likely be needed for the repair. The man at the firm was optimistic that a repair could be carried out so I booked an engineer's visit, for their standard non-refundable, charge of £96. The engineer confirmed which parts were needed but subsequently, after the firm tried to obtain the parts, they came back to me saying that they could not obtain them anywhere because they were obsolete. My problem with this, and my complaint against the firm, is that they could have, and should have, worked this out before talking optimistically and leading me to book a very expensive, and totally useless, engineer's visit.

Very efficient engineer very thorough.

Excellent service from office contact with Gillian & Aaron, letting us know when engineer would arrive and super engineer Stuart. Will use again, thank you

Stuart was excellent, quick, thorough and professional throughout. Unfortunately, we had to wait for a spare to come in, but he fitted it quicly and well on receipt.

VERY PROFESSIONAL EXCELLENT SERVICE HIGHLY RECOMMEND