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customer

09 October 2024, 21:31

  • GB

Stylish great light,

Stylish great light, Simple website to navigate and order, speedy delivery. Superb daylight, fits well on my easel.

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paul baxter

05 October 2024, 06:04

  • US

A quick and easy transaction

A quick and easy transaction. Thanks!

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Bev

05 October 2024, 01:49

  • GB

I made an enquiry about the product…

I made an enquiry about the product specification and they replied very promptly later that day. So I was able to make my purchase

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sharon lachappelle

02 October 2024, 00:44

  • US

Lackluster Customer Service

Lackluster Customer Service I bought a Slimline lamp and magnifier attachment about 18 months ago. I didn’t use it much (but liked it) and am gentle on products, still the plastic clamp that attaches the magnifier to the lamp broke about a year in. I finally got around to asking the company if they could send me another plastic clamp. I called and then sent an email with pictures. They said they needed at receipt. I no longer had my receipt and could not go back that far on my charge card detail. I reiterated that I only needed a clamp ( not the whole lamp and magnifier) and that I no longer have my receipt. They responded saying they don’t have that part to send me. Maybe they could have said that before I spent time looking for the receipt? The customer service rep also offered no apology or concern for the product malfunction nor a thank you for being a customer. I really like the lamp (even though it’s a bit pricey) but I will no longer purchase products from this company. Lackluster customer service. I like places that stand begin their products

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KC

01 October 2024, 00:45

  • GB

Sewing machine light

Bright light and adjustable. Good item.

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debbie carrahar

30 September 2024, 11:08

  • GB

Fantastic job

Fantastic job! Very helpful with my order . X

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Mark Holloway

27 September 2024, 17:34

  • GB

A good product

A good product. Helping greatly with my jigsaw. I'd have like a few more updates on delivery progress. No notice of a delivery date so lucky I was in.

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John James

25 September 2024, 17:31

  • GB

Delivered the correct product when…

Delivered the correct product when stated. Could ask no more

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G. Hewitt

24 September 2024, 05:29

  • GB

Got this one for a student and from…

Got this one for a student and from experience they are a perfect gift.

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jb

21 September 2024, 02:42

  • US

Speedy delivery

Speedy delivery! I really enjoy my light!