Stylish great light,
Stylish great light, Simple website to navigate and order, speedy delivery. Superb daylight, fits well on my easel.
A quick and easy transaction
A quick and easy transaction. Thanks!
I made an enquiry about the product…
I made an enquiry about the product specification and they replied very promptly later that day. So I was able to make my purchase
Lackluster Customer Service
Lackluster Customer Service I bought a Slimline lamp and magnifier attachment about 18 months ago. I didn’t use it much (but liked it) and am gentle on products, still the plastic clamp that attaches the magnifier to the lamp broke about a year in. I finally got around to asking the company if they could send me another plastic clamp. I called and then sent an email with pictures. They said they needed at receipt. I no longer had my receipt and could not go back that far on my charge card detail. I reiterated that I only needed a clamp ( not the whole lamp and magnifier) and that I no longer have my receipt. They responded saying they don’t have that part to send me. Maybe they could have said that before I spent time looking for the receipt? The customer service rep also offered no apology or concern for the product malfunction nor a thank you for being a customer. I really like the lamp (even though it’s a bit pricey) but I will no longer purchase products from this company. Lackluster customer service. I like places that stand begin their products
Sewing machine light
Bright light and adjustable. Good item.
Fantastic job
Fantastic job! Very helpful with my order . X
A good product
A good product. Helping greatly with my jigsaw. I'd have like a few more updates on delivery progress. No notice of a delivery date so lucky I was in.
Delivered the correct product when…
Delivered the correct product when stated. Could ask no more
Got this one for a student and from…
Got this one for a student and from experience they are a perfect gift.
Speedy delivery
Speedy delivery! I really enjoy my light!