Thank you for my Glasses. Excellent customer service and quality products. This is the second pair ive bought from Toni & Guy Opticians over the past couple of years and will be going back for more when i need new glasses. Highly recommended!

Ordered and paid for glasses 28/6/17, I then received an email the next day telling me they can't get those frames anymore despite being advertised on their website. They kindly offered to change my order and give me 10% off the new frames so I reordered and was told I would get a refund for the difference. 3 weeks on I had neither received my new glasses or my refund so I spoke to them again only to be told they could not tell me when the new frames would even arrive with them let alone myself. I was offered a full refund and then the phone went dead, I rang straight back to make sure I had the full details and was told it would take the standard 3 days to go back into my account but would be processed that day. 2 days later I receive a refund for less than half the amount I had paid them originally. I have had to take time out of my day to again phone them to find out what is going on and when I finally got through to them and was left on hold for 5 minutes I was then told that this was the refund for the difference in price of the two frames and that they still didn't know when the new frames would be in, when I queried this the lady I spoke to then claimed they didn't know I had cancelled the order and she was asked to refund the difference which should have been done 3 weeks before. I have since ordered the same frames and lenses from another website for £23 less and they have confirmed delivery within 7 days. All in all this was a very poor experience, between their website seemingly advertising any products whether they can get them or not and the poor customer service received over the phone I cannot recommend this company in anyway and I urge anyone to avoid them if at all possible. Addition:- I was offered and accepted the offer of a full refund on Saturday, not today and as such your explanation was neither asked for or required, implying that I am some how at fault for not asking you for an explanation is further proof of your poor attitude towards customer service and I would appreciate it if this is the last I hear from either you or your company.

Just Received my Frame in given Time Frame to India and got amazing deals. Excellent service and on call support. Thanks

Great service and promptly delivered. Can't wait for the sun now to wear my new shades!

Excellent customer service and speedy delivery, I would definitely recommend.

Excellent service, knowledgeable, friendly and very helpful staff. I had plenty of styles and designer brands to choose from and they were much cheaper than on the high street. I have purchased 4 pairs of glasses and 3 pairs of sunglasses from Toni and Guy Opticians over the last couple of years and never had a problem with delivery or the quality of the product received. I have no hesitation in recommending this company.

I would totally recommend Toni & Guy Opticians. They have a a great range & a very knowledgeable team who are happy to help. My glasses were much cheaper than on the high street, they were sent out quickly and I'm really happy with them.

great service friendly staff plenty of styles to choose from would recommend t & g to everyone david

Fantastic service, always helpful and great selection of glasses and sunglasses! Weould definitely recommend them over your standard run of the mill chain stores.

As always I rely on Toni&Guy Opticians to provide the latest styles at the best prices and once again they didn't fail me, there are so many frames to choice from. If you're looking for something super fashionable or corporate they have the look for you. Always great service, friendly and honest.