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Elizabeth Ivie

04 July 2014, 00:55

  • GB

Brilliant!!!

Came across Toni and Guy by accident, so glad I did....the service is excellent, friendly and helpful and nothings too much trouble....as I had a few questions about my glasses and I received help and advice the same day!!! Since discovering them I have had new glasses, sunglasses and now order my contact lenses with them, all at brilliant prices .....I've also recommended them to friends and family !!!!

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Ged

04 July 2014, 00:37

  • GB

Amazzzing Service and Value !

Initially I bought a pair of ray bans from Toni and Guy. When I arrived at their store I was greeted with friendly smiles, like I was an old friend. Once I started to look at the sunglasses available. I was give loads of advice what style would suit my face shape. I had never really thought about it to be honest. I thought the Optician and the assistants were really personable and try their very hardest to please me. When I choose a pair I was amazed at the price. I had looked on line previously at the recommended price on ran bans. The prices at Toni and Guy were so much lower. Wow I was well happy. I have now been back again for reading glasses. Again still fantastic service and price. Since my visits I have recommended Toni and Guy to my family and friends they are well pleased too.

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Helen

03 July 2014, 00:15

  • GB

Excellent company

They were really accommodating in obtaining my chosen sunglasses and despatched them really quickly..... They couldn't have done enough for me!

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Allan Sutcliffe

07 May 2014, 04:05

  • GB

style with economy

Id have no hesitation in using Toni & Guy again

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Melissa

30 April 2014, 23:29

  • GB

Great prices, reliable and helpful

I have bought two pairs of glasses from Toni and Guy Opticians and have had a very positive experience both times. They have always replied helpfully to my emails and phone calls and I have found the service very efficient. The prices are great too with a vast selection of frames. I've recommended them numerous times as the service is simple when ordering, the staff are friendly and they offer frames that I can't buy on the high street. Highly recommended.

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Rich

26 April 2014, 01:21

  • GB

Great price, lack of communication, concerns about quality

I'm really pleased with the price of my glasses. The purchase process has only two order statuses (being processed, fulfilled) which do not communicate how things are progressing. My lenses have mostly polished edges, but not fully on the outer edges; also one of the nose pads has started to discolour within 3 weeks of delivery, so I'm disappointed about that.

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Kieran

17 April 2014, 23:13

  • GB

Great selection of Designer frames.

I used Toni and Guy Opticians online because I wanted to buy some Oliver Peoples glasses and they have a good, well priced selection. I went ahead and ordered which was very simple. However the frames I ordered and paid for we're not in stock and not due for re-delivery for six weeks. I was not offered a refund at this point if I did not wish to proceed, simply an apology. I was not prepared to wait as my old glasses had been damaged and I needed a new pair fast. I changed my frame option and it was delivered in a week. I was disappointed not to have known earlier my first choice was out of stock as many other sites have live stock availability info, however I can see the reason for not displaying this information as I may have chosen not to order had I known and purchased elsewhere... In the end I was happy with the overall experience and happy with my glasses.

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Julie Battye

16 April 2014, 16:06

  • GB

Already recommended this first class service to my friends!

The ordering was easy with lots of instruction, fab designs from amazing designers at resonable prices. The delivery was really quick and good contact was maintained throughout the whole process. Really pleased with what I received and love my new D&G glasses!

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Toby

16 April 2014, 15:57

  • GB

easy and very great communication with a great matching prices

They save me a lot of money compared to buying from a high street shop the fact you guys do free lenses saves myself a lot of money as well. Free delivery and emails answered very quickly shows great customer service. I was over impressed with the ease of switching an ordered pair of glasses for a new pair as I didn't like the originally ones.

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Mr Chung

16 April 2014, 15:47

  • HK

perfect customer service

Will visit again whenever i need another pair of glasses.