we had no problem. everything was okey

Very easy to use - but you must have a copy of your booking to show the accomodation. This is not pointed out and difficult if you are in an area with no network so soft copies are not accessible.

DO NOT BOOK AT THIS WEBSITE Booked hotel in Antalya, when we arrived we had no booking. Tried to call customer support, got auto routed to a so called agent but then got back to main menu. Total scam, never had that experience with Booking.com

Booked hotel 6 months ago and when arrived at hotel on booking date reception staff at hotel said we have not received your booking and you have to pay. Called several times on 24 hours help desk and just voice message that send email. Advertised on website that 24 hours coustomer support. Never ever again will book through elvoline.com

Don't book with them. They take money but don't forward this to the hotels. I've booked a room in London in January 2019 for stay in July 2019. Called the hotel a day before the stay as wanted to check check in times, only to find out that there is no room for me!!!!!!! I'm now trying to get the money back though credit card company. It's impossible to call them as theirs phone system with UK number goes in the loop so you're not able to talk to anyone!!!!!! I've tried calling for few hours.... nothing!!!!! DON'T USE THEM!!!!!!

What an excellent booking!! Great room, great service, great price!!! Highly recommended!! What more can I say.............

Good but lack of visibility about which room we had booked and description of where which may have been the hotel’s fault. We ended up paying an extra 20 euros a night for the room we wanted as we wanted to be in the hotel rather than an unfinished building over the road. May be the hotel’s issue though as otherwise booking was smooth and efficient.

Minden az elvárásaimnak megfelelően zajlott. Problémamentes, pontos, megbízható!

Nothing wrong. Everything was ok. We just were surprised paying when booking.

Bom,agradável.