he intentado comunicar muchas veces tras la reserva y no me han contestado nunca. No había forma de comunicarme en español. Estoy MUY DESCONTENTO

It was really nice hotel and the personal was really nice

The Hotel was good. Unfortunately we asked a question to the Hotel in advance, but they Never answered it....

Chambres spacieuses et agréables. Dommage que le bar ferme avant 22h00... très bon petit déjeuner varié !

Hotel was pure. Not 4 stars

No Problem . Better Deal

The booking was easy to make and when I arrived at the hotel the room was ready etc. However, I did try to change the booking to see if the hotel would put an extra bed in the room. Having called the hotel direct they confirmed they could do this but would need this request to be put through elvoline. Despite a couple of attempts to get through to elvoline on the email contact recommended I never received a response. So, three in a bed it was! Not ideal. Suggest you don't book with elvoline unless you are sure your arrangements will not need to be amended!

I was very disappointed in your service. Very difficult to speak with someone, and then understand them when I did reach someone. Very confusing to cancel a reservation. I will never use your service again.

Super hotel nettes Personal saubere Zimmer gute Lage mit shuttle in die stadt

II have copies two email which I sent to you to cancel this reservation, no reply even thou I had free cancellation, I contacted the hotel and said they could not refund me. Cancellation policy on your web page is a joke. Your phone number is a joke. I am out of Pocket for a €177 . I want my refund reservation number