Got a great deal and all was in order when we arrived at the hotel

PRoceso sin problema y me dio confianza

Muy cómodo todo y muy lindo!

Booked ,6 rooms at mercure Glasgow, had to cancel one which was done professionally and with no hassle . Money returned to me within 24hrs . Very efficient

Première impression très bonne en rentrant dans l'hôtel une agréable surprise on sent bien le côté familial. Le restaurant est plutôt bon. Puis en découvrant la chambre nous avons été un peu déçu le service reste minimum les chambres sont très brouillantes on entend les enfants courir jusqu'à 1h du matin et les portes claquer très fort. la deuxième déception a été pour la location dès serviette de piscine nous n'avons pas pu y aller car ils ne voulaient que de la monnaie.

I hate giving bad reviews, but I think this stay warrants honest feedback. My first impression was that this hotel had incredibly nice staff. The only initial problem with the room was that the shower didn’t drain well. The room was outdated, but that was expected for the price. However, When my belly was covered in bites after the first night and they spread to the rest of my chest and ankles the second night I realized that I’m pretty sure the room was flea invested. it could have been bedbugs, but based on my itchy middle of the night Internet research, the pattern seemed more like flea. They were nice enough to move me to another room. Sadly the second room had an even more poorly draining shower and the heater didn’t work. They were incredibly polite and nice at check-out, but they didn’t offer any apology or compensation for the flea incident.

very fast easy

No suprises at the check in. The whole amount for my stay charged my credit card during booking process (10.2018) whereas the description was suggesting it would be done several days prior hotel check in. The price seemed to be competitive, a way better then the offical hotel price list.

Todo super bien. No tuve ningún problema con el pago o la reserva lo recomiendo!

I had no problem with my reservation! Everything was perfect.