My introduction to BLEUSALT was a gift…
My introduction to BLEUSALT was a gift from my sister in law… the 3 yard wrap in fushia. I immediately fell in love! I have since purchased at least 6 scarves/wraps and some clothing. The comfort level is beyond belief and and the styling is timeless. What a great find! Customer service is always top notch!!
Great company, great products
I was introduced to Bluesalt clothing by my sister. What a find! These clothes are so soft and drape so well, they are a pleasure to wear. I have two of the Barbra tops and get compliments on them every time I have them on. I’ve also bought their Culottes, a poncho, and two other outerwear garments. They are the best. I needed some help with an order, and Bluesalt was extremely supportive and helpful. Great company, great products.
quality products and service
not only does bleusalt offer a variety of styles that are timeless and great quality but they have a customer service team to match. i recently reached out to their department about the status of my order (it was over a week that i had placed an order and it had not shipped) and i had a response after hours and the issue was resolved so quickly. i will continue to support bleusalt because they are committed to quality and customer service - and a bonus that it was founded by a cool and chic female!
Love BLEUSALT but shipping…
I really enjoy my BLEUSALT wardrobe. I have many pieces and always get compliments when I wear them. I can trust that a size 3 will fit in almost everything I purchase (except the tank dress was a little too slim). I would give them five stars except for the shipping takes forever. In fact I ordered some pieces on Sept 21 thinking they would be here by now as I wanted them for an overseas trip; but alas, they aren’t. Advice: spend the $ for expedited shipping.
I love bleusalt
I love bleusalt, totally addicted to their soft fabrics and easy style. I have more pieces than I like to admit. I find their return policy very strict but also think they are willing to listen to my rare concerns and try to make things right. I appreciate that.
Horrible Customer Service Experience
I purchased almost $400 worth of clothing as a first time customer in late August . I reached out to customer service by phone twice on September 10th and as prompted, left messages; as of today, the 16th, I have not received a phone call back. This is following multiple attempts online to initiate an exchange for size issues, as well as use their live chat services, all to end in the same automated response of “items not eligible for return or exchange.” I would like to exchange them, but because I used a 10% promo that THEY sent me, they classify these items as on sale and not eligible for return or exchange.I really wanted to love this company but unfortunately the return and exchange policy is unfair and misleading. Therefore, all of the good word of mouth that I’ve been spreading in hopes that this product is everything as it promised, just did a 180. You cannot provide a fairly expensive product and then provide a really really bad customer service experience.
Received exceptional customer service…
Received exceptional customer service when resolving my issue. Extremely responsive and resolved my issue quickly and very professionally. It was a seamless experience and they made it easy. Will be purchasing from them again.
Fantastic customer service and…
Fantastic customer service and beautiful product!
Best wrap ever!!!
I now have 5 pieces from Bleusalt and I purchased for two of my friends. The quality of the items is absolutely fabulous! In addition, the customer service is second to none. I highly recommend this company if you are looking for a quality luxurious product. You won’t be disappointed.
If you are a tactile purchaser.....
Let me first say I absolutely love the products. I very often gift the 2 yard scarf. It is such a luxurious product. I recently bought a few more for gifts. I also gifted myself a 3 yard version. The 3 yard was a little too long for me. I use these scarves not just for winter warmth, but as a layer for traveling, and as warmth while on the planes. I have had other passengers touch my scarf and ask where I purchased the scarf. The products are second to none and the customer service is on point.