I bought a large first order on sale…
I bought a large first order on sale without reading the fine print about no exchanges / returns. Since it was a first order I ordered multiple sizes of some things so I was not thrilled when I went to return on line and the portal didn't work for my order. Customer service responded to my email quickly allowing the return, which was great. I would just wish in future there would be big "final sale" notices on the initial page, the cart page and the checkout page and then I wouldn't have to ask...I would order differently with that info, but since they let me return I will confidently order again because they do have nice stuff! The tencel material is incredible.
I placed my first order with BLEUSALT…
beautiful materials, excellent customer service!
Prompt and courteous customer service
One of my several items I ordered didn’t work out. BLEUSALT’s Customer Service was prompt in responding. They provided me with a mailing label and an option for a refund or a gift card. I chose the gift card because I find something else I want every week!
Great customer service
Great customer service . They helped me purchase my free scarf owed to me
The service team reacted immediately…
The service team reacted immediately and very friendly. The problem was solved in an hour. Great experience! Thank you!
Address error
The Bleusalt team contacted me to verify a mailing address. Numbers had been transposed so it didn't appear to be a valid address. I felt the team went over and above to ensure the accuracy of the address.
Everytime I have a question or concern…
Everytime I have a question or concern Bleusalt is on top of it right away. They are professional and understanding. I appreciate you Bleusalt A++
Barbara top
I got a Barbara top and it was bigger than my previous one. Bleusalt asked for a pick and is sending me one size smaller! Very pleased!
My new fave
Easy. Fast. Good communication on shipping. Great sale! Will buy again !
Quality and Luxury at it's BEST!
I received my first piece of Bleusalt several years ago as a Christmas gift. It was the three yard wrap in navy. I wear it all of the time, and it still looks brand new. Since then, I have ordered several pieces to go with it. When we traveled to Paris, that's all I packed. (I refuse to wear sloppy loungewear to the airport.) The fabric is ultra soft and comfortable. I have been in the clothing business for thirty years and know what quality fabric should look like. I appreciate their customer service always reaching out and thankful for my business. This is such a rare quality these days and makes this company such a pleasure to do business with. I am 5'3", 125 pounds and wear a size 1.