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Melia Lu

23 August 2024, 08:23

  • US

I bought a large first order on sale…

I bought a large first order on sale without reading the fine print about no exchanges / returns. Since it was a first order I ordered multiple sizes of some things so I was not thrilled when I went to return on line and the portal didn't work for my order. Customer service responded to my email quickly allowing the return, which was great. I would just wish in future there would be big "final sale" notices on the initial page, the cart page and the checkout page and then I wouldn't have to ask...I would order differently with that info, but since they let me return I will confidently order again because they do have nice stuff! The tencel material is incredible.

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Bree Mercer

15 August 2024, 08:30

  • US

I placed my first order with BLEUSALT…

beautiful materials, excellent customer service!

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Amy H

10 August 2024, 08:52

  • US

Prompt and courteous customer service

One of my several items I ordered didn’t work out. BLEUSALT’s Customer Service was prompt in responding. They provided me with a mailing label and an option for a refund or a gift card. I chose the gift card because I find something else I want every week!

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Marjirie

08 August 2024, 04:29

  • US

Great customer service

Great customer service . They helped me purchase my free scarf owed to me

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Karin

08 August 2024, 04:15

  • CH

The service team reacted immediately…

The service team reacted immediately and very friendly. The problem was solved in an hour. Great experience! Thank you!

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Rebecca Siewert

03 August 2024, 11:19

  • US

Address error

The Bleusalt team contacted me to verify a mailing address. Numbers had been transposed so it didn't appear to be a valid address. I felt the team went over and above to ensure the accuracy of the address.

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Amy W

31 July 2024, 08:00

  • US

Everytime I have a question or concern…

Everytime I have a question or concern Bleusalt is on top of it right away. They are professional and understanding. I appreciate you Bleusalt A++

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customer

27 July 2024, 05:43

  • US

Barbara top

I got a Barbara top and it was bigger than my previous one. Bleusalt asked for a pick and is sending me one size smaller! Very pleased!

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Ilene Cranin

25 July 2024, 08:22

  • US

My new fave

Easy. Fast. Good communication on shipping. Great sale! Will buy again !

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Caroline McConnell

20 July 2024, 21:23

  • US

Quality and Luxury at it's BEST!

I received my first piece of Bleusalt several years ago as a Christmas gift. It was the three yard wrap in navy. I wear it all of the time, and it still looks brand new. Since then, I have ordered several pieces to go with it. When we traveled to Paris, that's all I packed. (I refuse to wear sloppy loungewear to the airport.) The fabric is ultra soft and comfortable. I have been in the clothing business for thirty years and know what quality fabric should look like. I appreciate their customer service always reaching out and thankful for my business. This is such a rare quality these days and makes this company such a pleasure to do business with. I am 5'3", 125 pounds and wear a size 1.