I would give Anna Keith 5 stars for customer satisfaction....she provided very prompt responses and her comments were very helpful. I would not use your website again because I'm not into trying to convert US dollars to EU currency.

Your prices are higher than booking directly with the hotel and you wouldn’t refund the difference.. lure customer in with low initial price then jack it up 60 cad on check out Not cool

Nustay constantly changed prices or listed hotel rooms that had already been booked. It took forever to finally find something I could book and after clicking the "pay" button the price increased $200 would NOT recommend.

Everything good

Excellent and efficient service

The price doubled in between me booking the hotel and paying for the hotel. It said the price was fixed but it wasn't. The higher charge was charged to my credit card. Not the cheaper price initially shown!

I made a hotel room reservation for 1 night (13.07.2019) thru Nustay website dated on the 28.06.2019. I checked with the hotel on the 09.07.2019 to confirm but was informed that there was no booking under my name. updated: issues rectified promptly. thank you!

So happy I found this site, booked a last minute vacation and this site had the best rate! Thanks so much for a seamless vacation/transaction. Will definitely use again!

Thank you for accommodating me so welcomingly

It has a good deals on hotels but I wish the platform is a little bit clear