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Julie Carter

24 September 2024, 03:46

  • GB

Straightforward and simple conveyancing

Joe and Samantha made the whole conveyancing process straightforward and smooth. They always responded to me by email on the same or next day and were very patient with all my questions! Thank you so much - I would definitely recommend your services to others and use you again.

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GAVIN DUDLEY

13 September 2024, 23:36

  • GB

Great service from Bespoke, especially Lois

Great service from Aruj, Lois and Claudia! very happy with the service, they're very quick with replies whether it be via email or phone call, I'm more than impressed with Lois who took over my file once Aruj left the company and got the sale of my property over the line within 3 weeks of receiving my file, they're all very responsive and I'm more than happy with the process, I've read some of the bad reviews and I cant believe they're about the same company ? I've now used Bespoke again for my new purchase and timeframe has been going brilliantly so far, many thanks to you all at Bespoke who assisted with the sale of my home, thank you. Gavin

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trudy eastland

02 September 2024, 23:59

  • GB

STAY CLEAR OF THIS BACK STREET SWEAT…

STAY CLEAR OF THIS BACK STREET SWEAT OFFICE OF CONVEYANCING NON SERVICE . You never can get hold of anyone and it went on and on sending in the same emails over and over . You can never get hold of anyone to deal with the problems. Hannah was always unavailable to speak to even that her understaff try to get her to call me . They require you to sign lots of stuff to get more money out of you . They caused the sale to fail from the buyers waiting ,waiting .My estate agent could not believe their practice . THEY NEED TO BE CLOSED DOWN .

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Pat Sandford

01 September 2024, 11:35

  • GB

Wouldn’t touch them with a barge pole!.

Wouldn’t touch them with a barge pole!. What should have been a quick “no chain” sale ended up taking 5 months. Never answered their emails or calls and changed case handlers 3 times without handing over to anyone else and never communicated that they were leaving. TERRIBLE SERVICE .

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Naeema

31 August 2024, 15:25

  • GB

The best service from Joe and Samantha!

This is the 3rd time that I have used Joe and Samantha to help with the legalities of selling our home and purchasing a new one. Their emails and updates were prompt and when I needed to arrange a call to discuss queries, they were available. I would not hesitate to use Joe and Samantha again. Thanks for everything you’ve done for us and hopefully I won’t be moving again soon but if I do, I’ll be sure to get in touch. Don’t be put off by the mixed reviews - ask for Joe to be your conveyancer and you won’t be disappointed.

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Helen arbuckle

29 August 2024, 00:10

  • GB

Avoid at all cost

Both my daughter and I used this conveyancer to sell my house to my daughter. Worst decision ever. It took 8 months. Paperwork had to be resent 3 times due to incompetence on their part, which we now know is something that has happened to others. Three different solicitors left the company during the sale, which says a lot. And to topit off it cost double what they quoted originally, for both of us. My advice is avoid at all cost. Absolute disgrace they are allowed to treat customers like that. All the complaints we have are not un common for other clients, read the reviews properly.

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Helen Bond

28 August 2024, 19:04

  • GB

Mostly quick and efficient replies to…

Mostly quick and efficient replies to emails etc. But I had 3 different case handlers and was not told about this. It was only when I was not getting any replies that I found this out by calling the main phone number. The last solicitor Chloe was wonderful. Also just watch the 'add on' fees to your quote . The base quote is always very competitive but once you add on for the most basic things it becomes less so. I would have no hesitation in using again.

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martin cook

22 August 2024, 19:32

  • GB

We took a chance on bespoke after…

We took a chance on bespoke after reading a few online reviews. They were competitively priced, but with conveyancing there are always extra unseen costs involved. Lilian's service was exemplary. Quick to respond to mails and very efficient. Very happy with the service.

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Holly Whyatt

16 August 2024, 19:13

  • GB

We went with Bespoke Law Services for…

We went with Bespoke Law Services for the re mortgage of our house, Lois & Claudia dealt with us and we have been very impressed with the service. The communication and efficiency have been outstanding and we would definitely recommend/ use them again. Thanks so much!

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Emma

08 August 2024, 20:56

  • GB

The worst experience

The worst experience, would not recommend. We are selling our property and our buyer uses this firm. They spent weeks delaying their responses, repeated enquiries that had been previously answered, failed to read the information provided to them. If you have a deadline for completion I would not use this firm, we are now 2 months over our deadline, given our transaction was a cash purchase with no chain, it should not take this long. Horrendous service and time wasting.