AVOID if you're not into a vast menu of hidden extras. EXPENSIVE. If you insist, ask for Conveyancer Joe Haddon.
This online law firm, give a great quote but the devil is in the detail and they have SMALL PRINT for every charge you couldn't imagine possible. In 40 years both as individual buyer/seller but as landlord, I never knew such extras existed, they have themselves fully covered to take your bill to the highest possible. Joe Hadden is an EXTRAORDINARY conveyancer, the best, but bills are bills. Amanda Rose (my previous conveyancer) was the most passive aggressive, knew everything and more, even when I mentioned in 40 years, I have never had such an experience (with her), she said, I've had more experience doing this than you. Sent me what felt like 100s of attachments to print (yes your ink will be truly eaten) with zero instructions where to sign, she even managed to mislaid a couriered legal document (I couriered and paid for) so duplicate that. NEVER EVER EVER AGAIN. It would have been 0 or max 1 stars if not for Joe, he gets a star for his work.
Bespoke lawyers were brilliant from Start to End
Bespoke lawyers were brilliant from the start, Samatha Wadmore and then Joe Haddon were amazing, no hold ups, fast and clear responses to email . I bought the property within 3months. Wish Bespoke Law services ran the country haha! Andrew S
Contacts sent with wrong selling price
Contacts sent with wrong selling price. TR1 form sent with incorrect details.lots of hidden charges. Shame as it started off very promising. Would never recommend and never use again.
I felt very comfortable with Bespoke… Amanda superstar!
I felt very comfortable with Bespoke Law Services. Amanda was my conveyancer and she was really amazing. She was always answering on time to my email and she drove me through all the operations in a stunning way. We manage to exchange contract in a very short time, and only because she worked hard to submit all my documents and stuff. Really grateful to her!!!
Unfortunately we did not receive the 5…
Unfortunately we did not receive the 5 star service that many have written about. Our main issue was communication throughout the process. Not once did our named solicitor call us back, and we had to chase the whole time. Our target completion date was ignored and no effort made to stick to it, or advise us what the hold ups were. On one occasion when I urgently needed something clarified, no attempt was made to help and eventually I was told to put in a written complaint - not helpful! Final fees bill was over 3x the quoted amount with no explanation or prior advice. I had no choice but to pay as we were desperate to complete by this time. Official complaint emailed in but as yet no response, Ref 104634.001
Keep you updated and are transparent
Joe kept us updated throughout the whole process and was transparent about fees and what needs to be provided on our end. He would also send us updates on queries with the seller's solicitors. Most of the process was smooth with the exception to near the end where our file moved between solicitors and then back to Joe (due to being on leave) which lead to context switching and delays on the solicitor side and some stress on our side. It was also quite hard to get a hold of the solicitors via call towards our exchange date however they promptly replied to emails.
Property sale
Lillian Fisher dealt with the sale of our home, she was efficient, she kept in touch with us, she explained everything and answered all our questions. With all the paperwork we needed to gather and complete she was very clear in her instructions so it made the whole process much easier for us. We would definitely use the company again
Conveyancing
Had conveyancing for my first home through Bespoke and was helped by Rahila. My journey with Bespoke spans over a year and can say they are very thorough and professional. Rahila was such a pleasure to work with and kindly updated each step of the process. Will defo be using their services for any future conveyancing
Highly recommend
We were recommended Chloe from Bespoke Law Services due to the excellent services she provides. As first time buyers we were very nervous and did not really understand the ins and outs of buying a house. Chloe was extremely supportive, informative and helpful. No question or query went un answered and Chloe was always very quick to respond and ease our nerves. We thank you for all of your amazing help and support.
Bespoke Law Services help us sell our…
Bespoke Law Services help us sell our previous house and buy our new home. We are grateful to Joe for all his help in this transaction. We had to deal with unresponsive solicitors from our vendor that were slowing down the process and Joe went above and beyond to help us complete in the timeframe we agreed. We will be using Bespoke Law Services again.