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Ying Lei

15 September 2024, 05:02

  • GB

The carbonara and pancetta was…

The carbonara and pancetta was mouth-watering delicious and would highly recommend it. Service is fast and good quality food!!! Would order at pasta evangelist again!!!

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customer

15 September 2024, 04:45

  • IT

the arancini is still frozen

the arancini is still frozen, inedible

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Larissa

13 September 2024, 19:43

  • GB

Verified

Really gone downhill

I joined Pasta Evangelists back in 2020, and for two years enjoyed regularly getting delicious fresh pasta delivered to me. It was always reliable and reasonably priced. Unfortunately I started having problems once I moved house. I ordered less regularly to save money and because my freezer was too small to keep meals for later, but the delivery since 2023 has been atrocious. I've had problems every time. Drivers have called me and been at the completely wrong address, at which point (because I wasn't home) I had to guide them where to go. I finally decided to order again and change the delivery date to one where I'd be working from home, but now I've been watching the live tracking show 2 stops before me for over an hour. My estimated delivery time keeps being pushed back and it means I still have no flexibility to leave my flat, dreading the driver going to the wrong place again. Considering the order threshold for free delivery is so high now, it really pains me to have to pay a delivery fee for such poor service when I used to have no issues at all. On one occasion I had Pasta Evangelists at Market Hall. I ordered one of my favourites but it was absolutely abysmally prepared, totally lacking any flavour, and the fact I was in a food hall made it impossible for me to find salt anywhere to elevate it. Considering the package instructions on the pasta itself give very reasonable and effective guidance on how much salt to use, I couldn't believe the cooks in one of their locations weren't following their instructions. It's such a shame, because I used to love this company, but I'm really put off by ordering ever again. I think I'm more likely to cancel my subscription now as it's a pain to manually skip my order every month. Pasta Evangelists should really consider a new courier service at this point as it's the driving factor behind my awful experiences.

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Gisela

13 September 2024, 05:48

  • GB

My favourite Italian delivery!

Wonderful pasta and delivered at a high level of care and freshness! The flavours are amazing and it really feels like made by Italians. I’d keep ordering from them as my favourite Italian delivery.

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LC Koh

12 September 2024, 22:58

  • GB

Amazing pasta

Amazing pasta, consistently good and quick service. A trusted family favourite.

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Kate Ithell

12 September 2024, 01:29

  • GB

Joyce and the rest of the team are…

Joyce and the rest of the team are incredibly helpful, flexible, kind and welcoming. Can’t recommend this service more.

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Eleanor

11 September 2024, 03:52

  • GB

Hardly any sauce and overcooked

I ordered a vegan pasta dish and there was hardly any sauce. Not entirely sure what was in it either, it didn’t seem to be only lentils. The pasta was also extremely overcooked and left me with a bad stomachache afterwards.

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Zoltan Veres

11 September 2024, 02:22

  • GB

Portions down price up. Loved not anymore

Used to love them when they started. First 2 years we were very happy portions were big about 3/4 full box tasty and crispy. The last few years portions reduced by half and taste went down while price skyrocketed. The big portion of mac and cheese were 18£ with the extra charge and the pot wasn't even half full.. its ridiculously expensive for a very basic pasta. Tho the profiterol is perfect. Very sad they went so money hungry and sacrificed their prestige.

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Josephine Herries

10 September 2024, 11:35

  • GB

Great food and excellent customer service

Great food and excellent customer service. Very prompt response to any queries. As a long term customer I have had problems only a couple of times with delivery company but never with Pasta Evangelists who have sorted out everything immediately to my satisfaction. Food is always excellent and good quality.

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MRS A

06 September 2024, 15:17

  • GB

We had booked a table here as a birthday surprise

We had booked a table here as a birthday treat for my sister-in-law having had a fantastic visit previously. The customer service, food and ambience was superb and we thoroughly enjoyed it. It certainly did not disappoint and we would always recommend this to our friends and family. My only reason for giving a 4 star review is that we felt very rushed as the restaurant was busy and having had our starters, we were served our main within a couple of minutes without allowing breathing space between courses. I also would like to suggest that plates on the table are not cleared away until everyone has finished eating as this is off putting too.