Verified
They are scams
They are scams, don't fall on this Son estafadores no caigan en esto .
Verified
The customer service was great
The customer service was great. She was friendly and helpful.
Verified
I had to make a hotel change and she…
I had to make a hotel change and she was super helpful BUT I have not received my travel confirmation email yet showing the hotel change.
Verified
Emily helped us look at all of our…
Emily helped us look at all of our options and make the process really easy!
Verified
Emily >>>
Emily was great on the call. She answered all questions I had.
Verified
Emily was super helpful over the call…
Emily was super helpful over the call today! She was able to get me my hotel and presentation information immediately for our vacation next month. Thank you so much Emily! Made things so much easier on this hectic Friday!
Verified
We were put up in a pretty low rent…
We were put up in a pretty low rent Ramada Inn. I had expected a Suite or time-share condo.
Verified
Customer service agent nice
The customer service agent was very helpful and friendly.
Verified
Absolutely horrible a scam
Absolutely horrible a scam. They offered me all kinds of stuff and when they sent the package it was missing 1 trip , 2 round trip flights, and free car rental . They lied about fees despite I questioned them multiple times . Had me on the phone for 51 minutes went through 2- or 3 verifications . Refused to give me a refund or transcript of calls. Rude . Misrepresentation and fraudulent. Will tell you they can’t give you the transcript. Basically they lie and entrap you. After you purchase they then send a package which is what you didn’t agree to. High pressure entrapment with saying because the deal is so great it’s non refundable despite they don’t give you what you agreed to. I requested to cancel within 30 minutes of purchase due to it not being what they said it was and lied about potential fees . They have you talk to so many people and then try to confuse you. Run. I am reporting them to attorney general for consumers and if they don’t refund my money and or my bank doesn’t support dispute .I will take it to civil court. Complete fraudulent company. This company is a scam and worst I have seen. The person who originally calls will not answer your calls or return them.
Verified
Thank you for the opportunity to…
Thank you for the opportunity to recognize Nannette for the great interaction today! Nanette was friendly, professional & knowledgeable. Its refreshing to speak with someone that connects with you, while providing information, you don't know to ask. She informed men when I can use my benefits and what are the next steps. She was patient and this interaction was greatly appreciated! She is truly an asset to your company! Thank you!