Excellent service. Unfortunately I had to cancel my order. They were very understanding and refunded my payment within a few days. I thoroughly recommend this company.

Very pleased with my purchase of a single divan and the Lulu freestanding headboard. It looks fabulous. Great service. Sent me lots of samples and the bed was delivered within 2 weeks. Would not hesitate to purchase again from this company.

Easy efficient service, swatches came quickly and my bed was made and arrived on time. Haven’t slept on it yet as still waiting to move house but it looks lovely, (Swatches from a differ company ordered same day arrived a week after my completed bed arrived- which confirmed I’d made the right choice).

We ordered a bed-base in a specific colour ,with drawers, via the company website. The company maintained good communications, up until the time we received emails and texts from the delivery company. The driver sent a text to ask if the delivery date/time was satisfactory? They even texted us when they were on the way... Upon arrival, the delivery team assisted in taking the well packaged bed-base up stairs, something I was having an issue with due to injury. Overall, a good experience and the bed-base has increased the comfort of the original mattress. Six chrome feet for a single base makes a difference and, the feet slide on carpet - easy for cleaning etc. We would highly recommend British Beds, not something we say lightly!

Great service. Delivered as planned. Thanks

bought before from British beds some years ago. same good service and same good selection of hard to soft mattresses They use a very good delivery company too

A little label indicating the top of the headboard would have helped when turning the struts in the right direction. Assembly took a lot longer as we did not notice the holes where the additional screws were supposed to go due to the cloth covering them.

Excellent built bed with huge drawers at the side. Quick delivery and kept me updated on progress. Would recommend

Doesn't clarify that delivery can take upto 21 days. Mattress quality was very bad for the price. Did get a refund, but such a waste of time waiting for delivery and return. Customer service is fantastic though.

The bed took quite a while to arrive . A good construction and nice fabric. Easy to assemble. Reasonable price too. The delivery company were not good. Cancelled delivery at last moment . I was left hanging losing work . Serenity it is not.