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Ali Shaw

03 May 2021, 20:59

  • GB

From start to finish 10/10!

I’m in the hospitality business so buy a lot of beds, I wish I’d found this company before now. From my initial contact and request for fabric samples, of which many were provided, through to a number of enquiries, placing my orders, communication regarding delivery and then the final products arriving, I have been truly impressed....It’s rare to find a company where all elements are strong but this is one. The products I ordered arrived quickly, without damage, are great quality, look fabulous and excellent value for money... I’ve been left very impressed! A special thank you to Taz for your excellent customer service! I’ll be back!

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Danielle and

01 May 2021, 22:33

  • GB

We recently bought four divan beds and…

We recently bought four divan beds and matching headboards as well as a mattress from British Beds Direct. We were moving houses and under considerable time pressure but from the moment we first spoke to Faisal and Taz we realised that our goal was achievable. Buying on the internet might be considered risky, especially buying so many beds at once, but we always felt reassured and confident we were doing the right thing as the service and communication of British Beds Direct was excellent. Needless to say we all love our new beds and have enjoyed sleeping well on them in our new house. We need to buy one more soon and we will definitely be heading back to the British Beds Direct website.

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Lewis Kelly

01 May 2021, 18:28

  • GB

Love this low divan

Love this low divan , great quality, really reasonable price too. Perfect for tight attic rooms

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Susannah

30 April 2021, 21:13

  • GB

We ordered the Eleanor side opening…

We ordered the Eleanor side opening ottoman bed and Bowie headboard covered in marbled velvet. It is beautifully made and looks lovely. It's great for storage too. It arrived with spacers (4 wooden blocks) to create a gap between the headboard and bed so that the ottoman can be opened. This was very disappointing but after suggesting that they make a velvet covered sandwich board to fill this gap, they agreed to make it for us. It works much better than the spacers and just looks like part of the bed. We are hoping that British Beds Direct will market this sandwich board so that the side opening ottoman bed can continue to be manufactured and sold.

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Linda Thomas

27 April 2021, 12:42

  • GB

Excellent headboard, beautifully made

Delighted with my headboard, beautifully made and prompt delivery. Highly recommended. Swatch was sent quickly too.

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Simon Brown

26 April 2021, 15:31

  • GB

Great after sales service

Bed was exactly as ordered and delivered into the bedroom. On assembly the was a problem with one of the gas struts so an email was sent to British Beds and within 5 minutes they responded by phone. After a brief discussion about the issue I was informed that they would send a replacement strut, which arrived the next morning. Fantastic support and I would certainly recommend based on my experience.

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Ms linda

23 April 2021, 15:50

  • GB

Very pleased with headboard looks good…

Very pleased with headboard looks good in newly decorated bedroom Excellent quality

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Sarah

16 April 2021, 16:54

  • GB

A++ great British company

Brand new to using this company, A+++ for service, quality and delivery time. Ordered swatches then headboard and it was delivered within 5 days. I just love it so much. Customer service is great too, needed some after care and feedback and they dealt with it promptly. Will be shopping here again for sure.

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Carol

14 April 2021, 11:38

  • GB

Product is lovely and fitted the bed…

Product is lovely and fitted the bed perfectly. We would definitely recommend this company and use them again.

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Giuseppe Corcella

13 April 2021, 17:19

  • GB

Had to send back a bed and they took it…

Had to send back a bed and they took it back within one week