Very happy with service and bed

It’s always a bit risky to buy online without seeing, in the flesh, what you’ve ordered but I couldn’t be happier with my bed (Eleanor side storage Ottoman double bed in Gatsby Forest green). There was a slight delay in delivery but I heard from the company as soon as I dropped them an email. Great delivery, team of two men who called when they were half an hour away and they delivered the bed into our desired room. The bed itself is exactly what I’d hoped it would be and i would definitely use British Beds Direct again. Also worth adding that being able to get colour samples before ordering was great!

Excellent service and product. Exactly what we wanted and delivered as planned.

Superb service Great product Thoroughly recommend

Excellent product and service

we were a little apprehensive about ordering a bed and mattress online something we hadn’t seen in the flesh, but when it turned up it was exactly what we’d hoped for, it looks amazing. The communication prior to deliver, and the delivery service itself were both really good. On unpacking the bed we did notice a slight imperfection in the fabric, and a quick call resulted in a service agent coming over within a few days to very simply and quickly resolve the issue. We love the bed and would happily recommend it. A beautiful bed and amazing service. Kulwant Dhillon Leicester

Excellent quality bed and service and delivery speed.

Good bed, good customer service.

Brilliant will use them again soon

As an 80+ year old who lives alone I was quite taken back by the delivery crew who were quite prepared to leave a king size mattress for me to contend with without any assistance. I had left my old mattress on the bed as I was unable to move it on my own. The senior delivery man just stared at it and said they only deliver the new mattress to the room of my choice and were not prepared to assist me in any way. It was only after I embarrassed them that they reluctantly (because as he stated "I was an old man") assisted me by removing the old mattress to one side and placing the new one on the bed. I found the whole experience humiliating. I would like to add that the delivered product was most satisfactory and considerably cheaper than the same product from a retail outlet.