The product is wonderful. Good solid bed. Exactly as per expectations. They kindly sent out free swatches as well. The assembly instructions were omitted but they emailed them straight over. I had to call their customer services for further clarification and they were super helpful and reassuring. I would have give 5 stars but their delivery company let them down by coming in with muddy shoes all over my brand new cream bedroom carpet!

Excellent 5 stars

Order took for ever to finish. Had to contact them 3 times, than arrived broken/damaged

Delighted with our new bed, headboard and mattress. Beautifully made and delivered promptly . Very helpful and friendly customer service.

Good quality products which arrived on time - good to support British made products

Happy with the low single bed. Ideal for a small bedroom.

Another excellent purchase from British Beds. Very prompt delivery by two very polite and helpful delivery team. The headboard is very well made, really good value and we are delighted with it. The colour is exactly what we expected, looks great.

We are very happy with the quality of the products we bought. The finish of the headboard is lovely and it makes a focal point in the bedroom. My wife needs a slightly lower bed base and we found this hard to find , but the the bed we bought from BBD fitted the bill and meant we could still manage to put a premium mattress on it without it being too high. The delivery was on time and the lads were very helpful. I would recommend British Beds Direct without hesitation.

Whole experience let down but delivery. Really felt for the delivery drivers. One had hurt his back so my husband had to help the other one deliver the bed. Got black marks on our walls. Some people wouldn’t of been able to help move the bed so I’m not sure what they would’ve done in that case. I would’ve preferred to pay for a delivery. For this reason I would not recommend this company or use them again

I had ordered the wrong mattress. BBD realised this and telephoned me to check the order. They then advised me and amended the order. Excellent one to one service with a direct telephone number. Made it Britain was the draw and we were not disappointed.