website easy to use, plenty of choice, ordering was easy and delivery good.

An excellent service throughout. Receiving samples of fabric in advance of ordering enabled us to choose an ideal colour match, and communication was excellent throughout in response to my queries. I would definitely use British Beds Direct again, and highly recommend them.

The single bed was delivered ahead of Christmas though unfortunately there wasn't a visible hole for the feet to be inserted. I contacted the customer care team and they offered advice to complete the job myself, but as I have no tools they swiftly contacted the homeserve team who sent a technician out to rectify the issue. Great service and the product is worth every penny. Thank you all!

Great product, prompt service and delivery. Strong and sturdy ottoman bed containing fire labels. Thanks.

I bought this headboard in the peacock blue and it looks beautiful. Overall I am pleased it, but only gave it 4 stars because I did have a bit of difficulty when assembling it as two of the screws ( one on each side) did not line up with the holes correctly. I had to leave one screw out, thought that it was not too important as I don’t plan on moving it anytime soon, but it does look really lovely.

Happy with the divans and the turnaround. Would happily buy again. They were only delivered to the ground floor though so had to carry them up four flights of stairs. Not the easiest alone. Because of this, I would be very reluctant to order anything heavier.

Appalling service. I had to chase and chase at the 15 working days and then was rung and told the bed would be delivered in 20 minutes in the middle of the day when I was not in so I was left with no bed and no way of getting a bed to sleep on. Maybe that’s fine if you’re able bodied etc but it’s not if you’re disabled, it’s making me unwell. I didn’t understand at all what was happening with delivery because someone was going to ring me about delivery and never did. Courier company seem to be completely uncontactable and very unreliable. Buy from another website if at all possible.

Fabulous customer care. Staff were very helpful. Bed was delivered when they said they would deliver it and the actual product (the bed) is absolutely fantastic.

Brought the low double base divan ,19cm. For my 87 yrs old mother who has been struggling to get into her high divan bed. She was adamant she would not get rid of her extremely deep mattress so I had to find a very low base and it had to be a divan!! Very pleased with it!

Beautiful headboard nicely made. The colour is perfect for what I needed