Our plane was a few minutes late arriving at Olbia Airport but the luggage took over 45 minutes to get through. The company knew we were coming and should have known about the delay. We got the luggage at 22.02 and called them, they shut at 22.00 so no answer and no reply. I phoned the following morning at 8.00 to try and sort the rental out to be told that as we had booked through an agent they could not see the details and therefore the car had gone yet they knew we had a booking. Seeing as they closed at 22.00 and would not reply and then opened at 8.00am when I phoned it seems strange how our booked car had gone. We eventually got to a place where they had a bigger car at a cost of Euros 125 on top of the Euro 65 we had paid already. That was never going to happen. Very disappointed in the lack of empathy and willingness to solve the issue reasonably. A a note there are many car hire firms at Olbia Airport, the choice is yours. You may have noticed Felirent posted a message to get in contact, I have emailed but no reply.

Finger weg, Abzocke! Der zusammen mit dem wenige Tage zuvor abgelaufenen Original vorgelegte vorläufige Personalausweis wird erst gar nicht anerkannt, dann urplötzlich doch. Gegen Zahlung von 320€ für eine (schon bei Buchung abgeschlossene) Kaskoversicherung, die nur einen Teil dessen einschließt, was vorher versichert war. Insgesamt also statt 250€ 670€ bezahlt. Dann wird die Kaution um 100€ erhöht, den Kunden am Nachbarschalter von 300 auf 700€. Einen unverschämten Ton nimmt man da nur noch am Rande war.

Everything was good, we got the car smoothly and gave it back smoothly.

Noleggiata auto da loro il 10 5 2024 .prelevati velocemente dall'aeroporto per la sede . Noleggio veloce chiaro e personale gentile e preparato . Auto praticamente nuova .1800 km percorsi . Riconsegna veloce senza problemi . Bravi .

Servizio eccellente da parte di tutto il team, molto disponibile, ben informato sulle leggi, buon prezzo e ottime macchine. Consigliamo di noleggiare da questa azienda e affitteremo solo da loro. Portugues Brasil Excelente atendimento de toda a equipe, muito prestativos, entendedores das leis, bom preço e otimos carros. Recomendamos a locaçao nesta empresa e só locaremos nela.

Molto disponibili.Anche se lontani da aereoporto,molto celeri.Auto nuove ,ben presentate.

I rented Peugeot 5008 aut. 5+2 seats. Milano Malpensa Aeroporto 03/05-09/04. We arrived in the evening with the family . We called and the shuttle driver ( very friendly person) picked us up. At the office the person who helped us was so helpful and very friendly. The problem were when we returned the car there was a woman, who was unfriendly, rude and cruel. She was really unprofessional, we almost missed our flight. Maybe she had a bad morning, we had to pay the price

Super compagnie de Malpensa à Milan ! Pas cher, efficace et rapide !

Servizio di car renting all'avanguardia. Precisi e puntuali nell'offrire il servizio con prezzi assolutamente competitivi. L'auto fornita era veramente eccellente.

Esperienza perfetta, personale gentile e preparato, disponibile per ogni chiarimento! Servizio fondamentale per rendere la vacanza in Puglia perfetta! Grazie mille