I actually really don't like writing a critical review but, this one I must. I ordered two masks from Cambridge - different sizes - a Large and a Medium as I was unsure which size would fit. I was told that I could return - get a refund on returning a mask provided the masks I'd purchased were full price. They were full price. So, when I contacted Cambridge to enquire about arranging a refund on the mask that doesn't fit I was surprised / shocked when they said I couldn't get a refund as I had opened the box. That was not what I was originally told. Had I known I couldn't purchase different sizes and send one back if it didn't fit I would have only purchased one mask in the first place. I only want one mask. I am currently being offered a replacement mask to be sent at the cost of my paying delivery fees. I don't want another mask nor, to pay delivery fees on a mask I don't actually want. Very disappointed here. By, the way - the masks themselves are good quality. But, as others have said the ear loops seem to be rather large and yes, they do indeed pull on the ears even with the head strap on as well. I will be making some needle work adjustments before I travel next week. Not what I'd hoped to be doing on a £25 Mask! UPDATE 4/5/22 So, Cambridge Masks have got back to me and are going to refund the mask that didn’t fit. I am now awaiting the refund to go through. UPDATE 11/5/22 And, I have now had the refund from Cambridge Masks.

Yes I received my package finally thank you!

I ordered two masks.. Mine was a great fit and very comfortable. Gives a good feeling of protection. Wore it for a transatlantic flight, no problem. My wife said that her mask felt a bit small. Both masks were ordered using the guidelines provided.

I rely on Cambridge Masks for my husband and myself as I feel they protect not only us but others as well. Win win situation.

Otherwise happy with a mask, but its straps are too thick around the ears especially when wearing glasses as well. The ears are pulled .

I bought the Cambridge Pro for my son years ago for a trip to China. It worked great then and I quickly bought them again when COVID hit. So happy they created one without the valve with the same level of protection to keep us and others safe. Not cheap but well worth it!

Everything was excellent - from the first connection - excellent company

This mask is just OK. It is JUST big enough and I have two of the XL masks. The tightening elastic is fully loose and I have REALLY stretched the ear loops. I also have tried with and without the headband and let me tell you that at the end of the working day I am glad to prise the thing off. I cannot understand why their XL is so small. Let's talk about getting a good seal - you can't. The problem is that although you can mould the nose piece it never really conforms to the nose and cheeks either side. I purchased 2 for 1 and I am glad I did because both fit the same so I know it's not just an anomaly with just one mask. My search for a good fitting mask continues. My advise is that if you have a bigger head then avoid these as they are simply not made big enough.

We still appreciate the quality of your masks and that is why we are and will continue to be repeat buyers. Thanks for making a great product!

Great service and high quality product !