My review was not positive. It in fact was a complete negative. Your law firm has become a big pain in my @#$. I call you and spend usually 20 to 30 minutes on hold to only get a customer service rep who is nothing but a roadblock to keep me from getting any real answers. I always get some kind of excuse why I can't speak with a litigator. I have been served summons on 3 account. The 30 day time limit has been passed and I have no idea what is going on with my accounts. I am seeing a local attorney in the morning to discuss my options and how to proceed getting reimbursement for fees paid to you.

They never call you back, they will not keep you informed they say they are going to follow and don’t.....frustrated

All you people ever do is lie. Was told I'd get a call in a week, it has been a month. All the problems I have with y'all is making me very angry. Maybe it is time to just sue you liars. Quit screwing me over and fix this already!!!

He was excellent!

The representative was courteous, knowledgeable and understanding.

excelent!!!

I have paid my shredded amount no you for 18 mos guess what now I,m getting my pay garnished Discover is taking 140to 160 a week. I was told this should not happen what a mess and getting no results with the money I have paid I have yet to speak to talk to my advisor I have paid for I would like to have someone call me on 9374709tow after 6 pm.

They are a terrible company. 1)slow 2)dishonest 3)incompetent 4)unsuccessful For the love of God, and your financial well being, pick ANYONE else.

The last time it tooke me 3 times to get some answers and I am still waiting for the call back as to what was happening

I signed with them about a year and a half ago. 7500 dollars later I now have 3 lawsuits against me and a judgement pending because even though I am legally represented by a lawyer through Rockwell (according to my contract) they never responded to any of my court things despite me sending it to them. They also did not contact me via lawyer to let me know if i needed to respond. Now I am super screwed. Cancel with them! Hurry! If you research them more you will see they are a set up company that is made by a larger company who has dozens of these to get people to sign with them and pay them. There is also a lawsuit against them from what I saw online. I contacted This one law group to join the lawsuit. It costs nothing. They only take a portion of my winnings IF I win. Otherwise costs literally nothing. I went to google and then Ice Legal website and looked up debt litigation with Rockwell Legal Group aka their real name Strategic Finance Solutions. Google showed me. The lawsuit is online when I looked. EDITED: I decided to slightly edit my review because Rockwell reported it to Trustpilot (to get the review taken down I think) and then they called me- a man named James- to discuss a refund with me and to ask me if I have legal representation. So in response to that I’ve edited it to say that I absolutely am not accusing. What I have said are either facts specific to my experience, or they are educated guesses on what’s happening. SECOND EDIT: Rockwell has again challenged my review and requested Trustpilot to take it down because I was promoting or asking people to do something. I wonder what they are trying to hide. Because I referenced the website where you can find the lawsuit against them. I have edited this review and made it clear that I myself have joined the lawsuit against this company for allegedly scamming people out of their money. The lawsuit is by Ice Legal Group and I found it by googling it. People can do whatever they want with that Info.