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Hillary

13 April 2022, 00:43

  • GB

I really don't know where to start

I really don't know where to start Firstly the company provided the wrong information. after they apologised I was assured the manager would personally get it sorted I am still left 2 weeks later no working heat pump

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Graeme Coffey

10 April 2022, 20:22

  • GB

Great service - professional team

Great service. Fast install. Excellent service all around. I would definitely recommend.

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Mrs Bean

08 April 2022, 02:31

  • GB

Great staff and company

We decided to invest in Solar PV panels to help with the rising electricity prices and after looking at a few companies we opted for Greener Energy. From the first contact, through Shaun who put together the proposal showing the panel design and estimated annual savings, to Lynne in the office who was always very helpful when we called and the installation team of Paul, Dennis and Barry were very efficient and worked well as a team. Barry explained how the system works and because we added the WiFi dongo on to our order we are able to monitor what we are generating and using from my phone. We have now had the panels in for 2 weeks and the savings in electricity are looking very healthy. We are now going through the process of getting a Hybrid heat pump from Greener Energy and look forward to enjoying a warm house with not only lower bills but also a lower carbon footprint.

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Edinburgh Customer

06 April 2022, 16:55

  • GB

Technical Survey

Survey was carried out to establish location for Hybrid Air Source heat pump. Agreed where it was going to be sited but was not in same location as per original discussions where it could go. Had we known this sooner we may not have progressed the installation as losing a parking space in drive in an area where parking can be difficult. Already progressed funding so feel now too late to change our minds. Surveyor was very knowledgeable and helpful. Perhaps survey needs to take place earlier in the process.

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D Smith

01 April 2022, 16:50

  • FR

Air Source HP System Installed Successfully

We read about the RHI offer and had Greener Energy Group (GEG) install a 17KW ASHP, larger water tank and radiators. It all went smoothly with a considerable amount of work completed effectively in 2.5 days. We went ahead knowing we had only just over 6 weeks to complete and qualify for the RHI which we did successfully two days before the deadline. GEG Admin supplied all the certification required to complete the application. We have an efficient heating system and the government is paying us back! I also sold on my original water tank. Result. Next stop PV panels on roof!

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Robin

31 March 2022, 15:34

  • GB

£20,000 in debt due to mis-sold…

£20,000 in debt due to mis-sold airsource heating. The Greener Energy Group tried to take down my review, saying that I hadn't had a, "real experience". Tony Doyle was the manager manager at the time. A Romanian sales person - who stood smoking in our drive while we made our decision - was the salesperson. He told us that we would pay £3,000 and then a government grant would cover the costs. It does not. We would not have bought the air source heat pump if we had known that it would have cost us £20,000 and our electricity prices would be in excess of £300 per month. To cap it all, the Greener Energy Group had a salesperson phone our home to ask if we wanted to install an air source heat pump. I informed them that they had already installed one at my property and was now £20,000 in debt, due to their sales tactics. They really should check their records.

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john mullen

31 March 2022, 01:00

  • GB

Highly recommend

Highly recommend. I had a domestic ASHP fitted. From the start of the sales journey to the installation, there was great communication and everyone I dealt with was friendly and helpful. Thanks John

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Mr Philippe

30 March 2022, 22:30

  • GB

exellent services to customers

exellent services to customers

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customer

28 March 2022, 18:00

  • GB

Great company

Great company, friendly and efficient staff. Any questions were answered promptly. Robert Mitchell

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John

28 March 2022, 14:08

  • GB

Engineer yearly check

Engineer yearly check Very nice chap, quick and great at his job.