Really good installation of ASHP
Really good installation of ASHP. Very happy :)
5 star service
Martin was an absolute gentleman. He explained everything that he was doing and how to optimise our heating system. Definitely 5 star service.
New system installed today.
New system installed today. Very efficient great lads would recommend them to any one.
Very supportive and effective company.
Very supportive and effective company.
VERY PLEASED
The solar panels were installed within only a few weeks of the order. The workmen were courteous and had completed the task after only about two and a half hours. They left no mess behind and the instalment has worked perfectly from the first moment.
Hybrid ASHP Installation
We have had a hybrid Air Source Heatpump system installed. The Greener Energy Group have been professional and helpful throughout the process, from first contact through applying for a grant, installation and commissioning. The system is up and running now: I would definitely recommend this company.
Air source heat pump installed last…
Air source heat pump installed last Thu/Fri. A friendly, quick and efficient service. Despite all the work required the guys left the house spotless. Extremely pleased!
Its a lengthy process for sure getting…
Its a lengthy process for sure getting funding for a ASHP as part of a hybrid (combi boiler) system. Then we had a pandemic to deal with playing havoc with installation arrangements. I have to say though all staff from the Greener Energy Group were very helpful and professional throughout the process. This includes the staff in the office, the surveyors and the heating engineers and the electrician. Communication and advice was consistent and regular and my knowledge of the system has certainly increased. I thank them for their patience and attention. Would I recommend them? I already have. Mark
Very professional from the start to the…
Very professional from the start to the end of installation. Easy to contact and really helpful. Will definitely recommend. ☆☆☆☆☆
5 stars from what can be a very critical customer
We used Greener Energy Group (GEG) for solar PV only. From sales to technical it was all very professional and casual at the same time. The electricians sent were very proficient and were able to answer my technical questions and did as asked when fitting the inverter in the location specified. We paid for the installation using the interest free loan from Home Energy Scotland (HES). Now, this was a pain, no fault of GEG, the installation was finished in September 2021 and we only got the rest of the funding from HES this week ( week beginning 14th March 22). The accounts team would call once a week looking for an update for payment (and rightly so). We were upfront with GEG regarding how we would be paying for the panels. We felt embarrassed that HES were taking so long, but GEG ensured us they understood the situation and we didn’t feel hounded for money. GEG’s installation manager Martin was very quick to getting us invoices, certificates that HES were looking for to process the funding. So despite the length of time it took to get funding and actually pay for the installation, I feel it hasn’t sullied our relationship with GEG. Will be back for battery storage!