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Christopher Henderson

19 January 2025, 21:01

  • 1 Review
  • GB

Verified

Excellent and fast tyre replacement

I had a tyre pop on a pothole. So I messaged for a new Tyre & someone to fit, in minutes I was contacted for more information and within two hours someone had been out and replaced my Tyre. Was a little expensive but for a Sunday call out I wouldn’t expect any less. Will use again if the need arises.

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Patricia Macedo

17 January 2025, 22:39

  • 1 Review
  • GB

Verified

If would be possible I didn’t give any…

If would be possible I didn’t give any star ! I talked with guy on the phone , he asked we talk by WhatsApp , there he asked information about collect and delivery the car and make to deposit £55 , then another part the money pay in cash to the driver when collected my car I did also all the information about place to collect the car , around 4am someone from the same company another phone number asked I do the payment by transfer or cash ( the another guy said I give the driver just in cash when collect the car ) . Another day they suppouse to collect my car at 10am I was there nobody came I called them the guy asked for address again , said the drive was there , I was there nobody came . The guy the another phone number I paid said the driver was there and called , it is a lie . The guy sent message 4am , said it wasn’t him sent this message . Anyways they STOLEN £55 from me . They said the drive was there and called me . I wasn’t happened . BE CARE WITH THIS COMPANY .

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Peter

17 January 2025, 21:24

  • 1 Review
  • GB

Verified

Very good and speedy service

Very good and speedy service, and Jerry was very efficient as well

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Kevingh Davies

11 January 2025, 20:17

  • 1 Review
  • GB

Verified

Really poor service

The initial service was ok and i paid for my tyres to be swapped over to new wheels. The process involced paying for them to be balanced. The car developed a vibration and i took the car bak to be checked. Their equipment said they were fine. I had them checked out at a national garagae and the rear wheels were both out of balance. I contacted them to ask for a refund given i had paid for the balancing- all equipment is diferent - Sorry no- if wheels are not balanced they should have been picked up- Poor customer service feedback-

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Richard

11 January 2025, 18:49

  • 1 Review
  • GB

Verified

Absolute first class service

Absolute first class service. I spoke to Jerry after getting a flat tyre in the M6, he was so helpful, the AA recovered me to a service station and Jerry organised a fitter to meet me straight away. Thanks to Ben the fitter also for changing my tyre so quick. Excellent service and I highly recommend this company - thanks so much for getting me back on the read at such a late hour. - so happy with what you all did for me that night.

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Martyn

11 January 2025, 01:08

  • 1 Review
  • GB

Verified

Appalling company-do not use

Appalling company-do not use.Whilst on the motorway, a warning light came on my car (A red "STOP"). I pulled into a service station and called Road Buddy. I paid £50 deposit before they came out. When the mechanic arrived, he spent since time on a device plugged into the car looking up the error code. He told me the issue was probably the spark plug. I asked if he'd checked the oil; he said the oil was fine and it was probably the spark plug that was the issue. He said the car was fine to drive on. The next day I took the car to a garage and they told me almost immediately there was no oil in the car and I was lucky the engine hadn't been permanently damaged. Since oil was put in and the car serviced by the garage, the car has been fine. I rang Road Buddy to complain but they refused to take any responsibility. Like the garage, I am shocked that a trained "mechanic" could not diagnose a lack of oil in a car and left me and my children driving in a potentially dangerous car. So bad Trading Standards are now involved.

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Ann

10 January 2025, 18:49

  • 1 Review
  • GB

Verified

Helpful & efficient service

Helpful & efficient service. Driving through London, 22.30 on wet, dark December night, drove through pothole bursting 2 tyres. One phone call and a couple of WhatsApp messages & everything was arranged. Surprisingly, the cost of tyres was cheaper than previously paid. Definitely recommend this company. Have since taken car in for tracking. No issues found with fitting.

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Sergey Egiev

08 January 2025, 20:38

  • 1 Review
  • GB

Verified

Flat tyre in Isle of Skye on a holiday…

Flat tyre in Isle of Skye on a holiday day. Far away from any other service operating. RoadBuddy came and did the job very efficiently. 5/5.

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Customer

08 January 2025, 02:47

  • 1 Review
  • GB

Verified

Came out to change two flat tires and…

Came out to change two flat tires and did the job pretty quick. I went back into a tyre garage three days later for a slow puncture only to find one of the rear wheels which Road Buddy fixed was literally about to fall off!! The tyre mechanic said it was the worst case he'd ever seen. By the grace of God I had that slow puncture. When i phoned up to complain they said if it was our fault the wheel would've fallen off. Use at your peril, time will be the judge. I have three statements from the garage should you want to argue.

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Nivitha Muralikrishna

07 January 2025, 23:21

  • 1 Review
  • GB

Verified

Super quick and efficient!

My car wouldn’t start this morning, so called Road Buddy and someone was with me in less than 30 mins. Job was done in less than 5. Super pleased.