My account got locked and there is no way for me to reset my password. Every time I reset my password the system sends me an email about my password reminder (instead of new password) and says that next time I login the system will ask me to reset my password. But still the same loop. No option to reset my password for over a week now. And the following number is showing incorrect when I try to call - +44 (0)1624 681682

Very slow to respond to emails 3 weeks so far with no reply to my questions about a current policy I have also chased them up very poor communication

I have been a client of RL360 for over 7 years now and I am perfectly happy with their service. My adviser recommended them when I was in Dubai and I am still with them. My returns are just fine and I am building a very nice pot for when I retire in a few years.

After reading all of these reviews on here and in other sites I am absolutely gutted that l have potentially lost my hard earned single female working wage on this. I've emailed the advisor asking for a surrender value which l now know won't be the 36k I've invested. I feel conned and upset.

Agree with everything that has been said in the other negative comments. It's the worst of all investments, you will end up losing money in 95% of the situations. It's borderline a scam. Fees are extremely high, it's ridiculous. I was several months in when I realized something was odd, I stopped immediately and lost everything I had saved so far. Felt so robbed, but glad I found out "early". But still wish I never started.

RL360 is a scam. Like other comments, my investment broker disappeared and I have lost well over £7000. Now, if I want to pause payments, I have to pay an "admin fee". Admin fee for what? You are also penalized for taking out your alleged "investment" (there is no investment, just LOSS). I am disgusted and am looking into the financial ombudsman on this issue. I have losing so much of my hard-earned money, but I can't risk losing anymore, nor paying "fees" just to lose money. STAY AWAY, GET OUT NOW, DO NOT INVEST IN THIS, RUN THE OTHER WAY.

Dealing with RL360 is a nightmare. On the 22nd Feb 2023 my policy maximum take out was approximately $320,000, by the time the deal was finalised and the money landed in my account on the 29th March I only received $304,000. It seems it is ok until you need to get your money out then you are informed all markets are down, which only works on their side. I cannot wait till I can take the rest of my money out, but obviously markets will be down when it gets to that stage. Would advise stay away from RL360.

Low returns. High exit fees. My investment advisor has disappeared. If it seems to good to be true it must be. I would not trust Ardan, RL360, Friends Provident, IFGL Pensions or RL360 Services. I'm saying I don't trust these people and they want my name and policy number. Why? It is clear on the website that shows the Current Policy Value minus the Estimated early surrender penalty equals the Estimate surrender value. Cleverly written contracts and graphs that show percentages of possible growth. Note that the lowest gain they show is 4.0% but your account valuation might be in the negative due to the stocks and funds invested in not being high. Just saying, "If I could rollback time, I would not invest with this outfit." That's being polite.

A very bad experience. My investment policy is fixed for 10 years which I have been paying into for the last 9 years is now at at 20% loss!!! My advisor changed after five years and hasn’t returned my emails for the last two weeks. RL360 take no responsibility for anything. This is a scam, and the investments are a con. Do not invest you hard earned money with them.

All my money was taken (10s of thousands of dollars) because I decided it was an expensive product and cancelled after two years. Similar to what happened to this guy: Search "RL360 I Dun Goofed" (sorry no links allowed) Plenty more stories like this in that thread, and includes Royal London trying (and failing!) to sue the website owner to take it down!