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customer

14 July 2022, 07:35

  • AU

Great service

Great service! Super fast :-)

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Camille

13 July 2022, 05:52

  • NL

Lack of transparency

Great products, strong lack of transparency on the returns process for EU returns. They claim it to be hassle free, however I had to research on the internet to find I had to PAY for a return either through them deducting the shipping fee once they receive it with DHL (seems to be 30 euros, but they do not state the amount so there is no way to know for sure, I am not really trying to have a surprise 30 euro fee for a 50euro order return). Strongly suggest you use the local post. Serge DeNimes, with all due respect, get your s*** together and be transparent about the process and costs of returns. Customers shouldn't have to jump through hoops to get information.

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Jacob

12 July 2022, 21:05

  • NL

Everything went smoothly

Everything went smoothly! Very happy with the product.

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Paul

12 July 2022, 19:24

  • ES

The package took a lot longer than…

The package took a lot longer than expected to arrive (3 weeks), mails took also a long time to be answered. Regardless, the ring is in a wonderful condition and I love it. If I have to say something about the packaging, I think that a little box instead of a little sack would have been appreciated, but it does the work anyway and it is also pretty.

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Bat

12 July 2022, 05:21

  • US

Very expensive fees

Very expensive fees. Be aware.

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Mr R

12 July 2022, 01:26

  • GB

Service and Quality

First class service and necklace was fabulous quality!

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Charlotte

11 July 2022, 14:35

  • AU

LOVE

LOVE! Great product, speedy delivery😀

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Heather Smith

08 July 2022, 19:43

  • GB

Great products and quick service.

Great products and quick service.

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Alex

08 July 2022, 17:37

  • GB

Great quality

Great quality, very affordable, amazing service.

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Devion

08 July 2022, 17:21

  • MY

Great, but

always a pleasure, but just wish that the team would seriously fix the Shipping to Malaysia problems.