Never received product communication or refund
Ordered more products than I intended to to get the free shipping, the discount code their site shared did not even work but I made the order anyway because I could not find the product on other sites. It's now been 6 weeks and I have yet to receive my products or any communication from the company. I feel like I may have been scammed and I'm worried about the financial information I entered to complete the purchase.
This is a scam
This is a scam. My wife ordered from and never heard back. Now we have to see if we ever see our money back.
Attitude is everything in customer…
Attitude is everything in customer relationships. Melodys want too and willing to help just made my day.Information was quick and fast. I also received my order quickly even when the mistake was mine.She is an absolute winner and efficient employee for your company. Its employee like Melody that keep customers coming back.
Shipping issues-informed..
So far I have had a pleasant experience with this company.I made an order and accidentally chose the wrong shipping method(in my defense tho, it is rather confusing for national rather than "local Dallas" delivery).Anyhow, Tracy from customer service sent an informative email response immediately!(unfortunately product is out of stock tho:( now!)I will wait for restock and she notified me that in a week or two it can then be shipped to me.Depending on the circumstances at that time I will edit/update my review, but so far I am happy!Thank you Tracy for your prompt informative response! 😀
Formidable service. Thanks!
Tracy the customer service representative who assisted me, did a superb job in addressing the problem at hand. First-rate service!
Do not order anything from these…
Do not order anything from these people! This is a scam. They took my money now they will not contact me. I never received my order and absolutely no communication on their end. I am working with the Attorney General’s Office to resolve this issue.
Excellent fast response and refund
Excellent fast response and refund
I had placed an order in error and…
I had placed an order in error and Tracy was able to cancel it for me quickly with no problem!
So helpful
So helpful Credited my account immediately when I was not able to receive my order.
Prompt service
Prompt service