They are a good company
They are a good company and good Customer service! if didn’t receive my order and it was cancelled and refunded! i’ll try and shop again when i need something!
Verified
Its been 36 days since I placed my…
Its been 36 days since I placed my order and nothing has arrived. I have the confirm email and the website says "order confirmed" which is the same thing it said the day I placed the order. Contacted MasterCard and disputed the charge for failure to deliver. I did contact them and was told I had ordered incorrectly for local delivery in Dallas. This broke the order and they refunded my money. I asked them how I did this incorrectly and why it took me after more than a month asking for them to become aware of the "broken order" and to get a refund?
Arrived on time
Arrived on time. I am very satisfied.
Great customer service!
The agent addressed my concerns in a prompt manner. Did not ignore any of my questions. I appreciated that.
My order was taking longer than…
My order was taking longer than expected to ship so I contacted customer service. They were quick with a reply and explained the company that makes this product was currently out of stock and issued me a full refund of my order. I appreciate their quick reply but was a little disappointed I didn't receive the product I wanted. But great customer service.
Quick Response
Thank you for your quick response to my issue and for fixing the problem!
Very polite and accommodating!
Very polite and accommodating!
Very fast and responsive
Very fast and responsive. Excellent customer service.
Customer service was quick & helpful
Customer service was quick and very informative. NaKisha was extremely helpful. I will be ordering again in near future.
They responded to my email the same day…
They responded to my email the same day and advised that the product was out of stock. And if I wish to cancel they would issue a refund. Should be back in stock and possibly in a week or two.