When I ordered I didn't realise the company was located in Dallas. I live near Houston so they weren't able to deliver my order. They happily refunded my money when I let them know I never received my order. I appreciate that!

although the company wasn't able to fill my order, they responded quickly regarding the status and issued a refund immediately upon realizing they couldn't fill the order.

This company has been very candid in their problems filling my order. After waiting a few weeks they wrote to tell me supplies were out & would I like to wait longer or cancel and take a refund. I did the first for 3-4 more weeks and then opted to cancel & take the refund. These two actions were replied to asap & done asap. I'm most surprised and appreciative.

Wonderful! Easy to work with and quick response! They have many items to choose from. This business is made up of many good people. I highly recommend them!

Having osteoporosis & running out of Bone Grow System is not a good combination. When all my sources were out of stock @ the same time, this company surfaced. Only after submitting the order did it say 6-8 weeks delivery. I called Garden of Life & found it was a manufacturing problem. Within the wait time it has become available elsewhere so this order was canceled to receive it quicker. That was last night & this morning the response for cancelation was already processing. 5 stars for customer service (& a great product) which says a lot about a company.

I had an issue with an order and customer service responded quickly and resolved the issue. Wonderful customer service. Thank you again Melody!

Health Central was transparent and up front when it came to fulfilling my online order. Due to a supply shortage, my protein powder was delayed. The representatives provided me sensible options and were prompt in providing a refund when I opted to go in another direction and purchase a different product. Health Central is a breath of fresh air and professional all-around.

Back in Feb 2023, I placed an order for 2 products. Nothing arrived after 28 days. So I emailed Melody, who researched the problem. She replied that I asked for local Dallas delivery instead of my town in Massachusetts. So she redirected the order to my location. The reason I chose 14-28 day delivery was that there was no shipping charge. So please introduce a 14-28 day free delivery charge or require a minimum cost delivery charge. Thank you and Melody.

My order 85742 was placed on 3/20/23 and I got an email saying o would receive another when it shipped but I have never received a tracking number. My emails have gone unanswered :(

I waited for my order to come in and never got it. Received a call from the company and it was straightened out and received my order in a couple of days.