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Ed

16 November 2024, 07:11

  • GB

Perfect easy quick

Perfect easy quick

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Wolfgang

16 November 2024, 00:05

  • DE

Fast, efficient, priceworthy

ZoomDoc supported me with a yellow fewer exemption certificate

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Paul

15 November 2024, 18:07

  • AU

Waste of time

Did receive finally after 6 days

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Holly Josephine

15 November 2024, 03:15

  • GB

So fast

So fast, a little expensive but worked really well for my visa.

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FXTrader

14 November 2024, 20:22

  • GB

Impeccable service

We were blown away by how fast Zoomdoc processed our order. The airline tried to deny us boarding a plane as they wanted a medical certificate for a connecting flight despite their customer support saying otherwise. This gave us around 2.5 hours before the departure gate closed to get the medical certificate. Amazingly after contacting Zoomdoc directly and asking for our order to be expedited we managed to get the certificate in about an hour on a Sunday!

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Chris Brown

14 November 2024, 20:04

  • GB

Quick response back ....there is one…

Quick response back ....there is one downfall, once you pay, it is difficult to do next step as the email sent doesn't link to your account and you end up in a loop...needs looking at.

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Lizzy

13 November 2024, 11:41

  • GB

Fast professional service

Very quick service and easy to use. Customer service easy to communicate with. The letter produced was professional, and while I dont know if the letter has influenced anything yet, I'm remaining hopeful. Only criticism is a felt the letter could have had more detail and was quite vague. However I would use this service again. Edit: The GP completed the edit and I'm increasing to 5 stars as the customer service has been great. The letter addressed everything that i felt was missing in the original letter. Happy I reached out and would encourage others to do the same if they have the same issue.

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dave hadden

13 November 2024, 04:15

  • GB

Excellent service

Excellent and quick service. Easy to apply.

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Matt Durcan

13 November 2024, 01:09

  • GB

Fabulous Customer Support

There was a strange problem with my Medicine Travel Letter - things happen. I called ZoomDoc support and their commitment to sorting things out was frankly inspiring! The issue was fixed and I am now looking forward happily to my holiday. It's interesting what you learn about a company when something goes wrong. Well Done ZoomDoc

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Donna

12 November 2024, 23:44

  • GB

Straight forward

Straightforward ,but could do with a few more guild lines ,for instance my summery care plan was more pages than the 3 spaces that is provided, so had to get some guidance from else where ,and there is no place to save what you have just completed, therefore each time I had to check something ,the page had disappeared