We have cancelled our family membership of over 20years We can see the way the NT is going.Not only are they dulling down the educational experience of their buildings. Removing furniture and information in an attempt to bring more people in that they perceive are not interested in being educated BUT They have also now decided to discriminate against women by swapping women’s toilets for gender neutral toilets. Men’s and disabled toilets still remain. Only at one property so far, but it’s just the beginning of the end for women’s safety in NT properties. So we’re done. Cancelled. We re not putting our daughters, our mums or myself at risk. Not to mention the wee all over the toilet seats, door handles and floor...disgusting, disgraceful behaviour by what used to be a national treasure

I have just been to the boathouse cafe at Stackpole Quay, Pembrokeshire. The cafe did not have one items price displayed. This is totally illegal and quite a con when the queue is so large you are forced to buy after waiting so long. Stay away if you are not prepared to be ripped off. Bring your own unless you are one of the waitrose/Wimbledon army who only add to the problem by not saying anything.... oh its not the done thing!

We did intend to visit Dunster castle today and were prepared to pay £13 each for entry but exited the site when we were quoted £11 to park motor home We cancelled membership about 5 years ago and won’t be re joining

We went to Blickling Hall in Norfolk last week. We always like visiting here and do so most years. What a disappointment! First the public are now directed through the back way through the mostly unplanted vegetable garden, usually one of our favourite places, rather than the impressive front garden and entrance. The shop is now full of expensive toot rather than the wholesome lavender sprays, soaps, food items and interesting books they were well known for selling. So, we thought we would have something for lunch as the restaurant was nearly empty, but after queueing up behind three other people, who took so long to serve, due to very slow and inefficient system of serving, we gave up and left. No problem as the house was about to open. Well ! That didn’t take long as the first rooms were so dark we couldn’t see a thing. There was no hope of looking at the paintings as it was so dark, especially after coming in from a sunny day our eyes couldn’t adjust. Also several rooms were closed, so we were soon out of the side door before we knew where were were! Never mind, we love the gardens at the rear, with all the planted beds and herbaceous boarder’s. Again, such a disappointment, some of the beds were unplanted due to a weed problem! Being a gardener myself I have never heard of such a thing! And the lovely herbaceous boarders were overgrown and fenced off due to a structural problem! I would have been very disappointed if I had paid the entrance fee, us being members, surely a discount should have been offered if the place was now so poorly maintained? The best part of the day was when we left and were able to direct some incoming visitors, who were confused with where to get into the site. We directed them through the front way, so at least part of their visit may be enjoyable. So sad to take this once lovely place off our visiting list

I have been a member for 30+years. Find the membership good value as long as you use it. Free parking for members. In North West Wales even the fee can be no more expensive than other car parks for all day parking. Great days out for families. Work hard to engage children. They are making some improvements in offering facilities for dogs. I didn't use my membership for years when I worked full time as it felt unfair to leave my dog at home to visit properties in my precious time off. This could be improved more by perhaps providing shaded kennels and allowing dogs in more of the grounds. Properties like Bodnant had increased access although recently have cut the number of days when dogs are allowed in. Good access to water and pooh bins here. My old girl really enjoyed it here when she became less mobile with plenty to sniff to make her day not to mention lots of fuss from the lovely volunteers. Enthusiastic and helpful volunteers at all the sites I have visited. Recent visit to Ilam Country Park where volunteers went out of their way to help with walk information. Beautiful Gardens at Bodnant with interest all year round. Laburnum arch in May and Acers in Autumn a special feature Tea rooms not quite the treat they used to be. Good picnic facilities. Great work to conserve wild places.

visited 3 different national trust in the Midlands this weekend. I have not been for a while and I won't be going back in a hurry. Cafes are overpriced offering stale nasty food. one slice of cheap bread spread with cheap marge and a hint of cheese £2.50 sloppy service and filth knives and forks. yuk. I wonder if the food standards agency ever checks these places out? they need to get there act together and stop ripping people of.

I went to the national trust restaurant on the white cliffs at Dover. My Daughter and I had a bakewell slice each. Both slices were horrible, with very little taste. What taste there was seemed very 'plasticky' and neither of us ate them. I took them back to the counter to tell the staff. The manager was called and all he seemed to care about was making excuses for the product and saying that it was very popular. He then said he would bring the refund to our table. After 15 minutes we were ready to go; no refund so my Daughter went to get it. She was told that the manager was on a break and they had to phone him to authorise the payment. They then refunded the cost of one cake so I had to go and get the rest. I realise that things can go wrong but the manager's priority should have been customer satisfaction and not excuses. I would like to add that the counter staff were lovely.

A pleasant enough afternoon at the Wimpole Estate, until we went to the “Refectory Restaurant”. With the word restaurant in the title I was expecting at least a hot lunch. All that was available was sandwiches with a choice of 3 or 4 different fillings. We had 2 packs and regretted wasting our money. They were dry, tasteless and overpriced. It is totally misleading to call this a restaurant. It would be better to only serve refreshments and forget the food, if this is the best that can be done.

When is the National Trust going to take seriously the public’s comments about certain foodstuffs served across their properties? There are countless complaints about low quality food, particularly sandwiches. We are long standing members and have yet to buy a sandwich that has a decent amount of filling. At just under £5 for two rounds of bread with a meagre amount of filling is ‘taking the biscuit’. Our advice - always take your own picnic to any National Trust property. Mr and Mrs D Ryder

I called to cancel my mum's membership as she passed away a few days before it renewed. The woman i spoke to lacked compassion and came across as entitled. She would not refund the membership because they are a charity. My mother didn't donate £120 to them, she bought a membership which gave her certain benefits, which she is now not able to enjoy. The woman did offer to transfer the membership to me, and seemed to think she was doing me a huge favour in this, even though it is not something i will use. Charity without compasssion is not charity at all.