Decided to go to wightwick manor wolverhampton today unfortunately not enough parking spaces so as a member i wasnt happy.Ended up at himley hall loads of car spaces there.I wont be renewing my membership this year for the national trust.

What has happened to national trust. Tried to visit cardingmill valley, after driving miles, got turned away, carpark full, maybe if they hadn't closed the upper carpark we wouldn't of wasted hours travelling. Trying to visit anywhere over the festive period was impossible too. Membership is being cancelled and I would seriously advise anyone not to give them your money. I'm all for conservation but as members we get turned away, ripped off in the cafes and get absolutely no perks

Visited Wentworth castle on Sunday 2nd arrived 10.30 queued for 45 minutes had to ask to be told the car park was full at least 50 cars trying to turn around in a single track road . Surely a property this size should have an overflow car park ?

In December 2024 I order a NT gift membership for my daughter and her partner. Temporary cards were emailed to me along with the promise to send the membership pack and actual cards shortly. By 1st March no cards had been received. I phoned NT to find out what was happening. I was irritated and remain concerned about what I was told: 1) I was told the issue was caused by me because I had only entered my incomplete postal address information! I objected because I think that is highly unlikely. I take care with my information, especially online. 2) I was told I had also entered only partial postal address information for my daughter! Again I think that is unlikely and certainly don’t believe I would have repeated the same type of error. 3) NT does have all my correct address information anyway, because I’m a member and it used my email address to tell me it was processing my gift application! 4) NT is legally required to have adequate, up to date and accurate personal information when processing but doesn’t appear to have done that. It must also have appropriate technical and management processes in place, and regularly test those, to ensure only lawful processing of personal data happens. It doesn’t appear to have done that either. 5) NT didn’t check or validate my information when processing or allowed it do become corrupted. Neither of which is acceptable. Hopefully my daughter will receive her cards (oddly she has received other mail from NT) without further delay. I remain concerned however that personal data is not kept secure and is unnecessarily exposed to loss and corruption. NT please urgently review your systems and procedures.

This site lost my text twice, they are not making it easy to leave feedback... National Trust family membership was £83 in 2016, raised to £169 in Mar 2025 - way above official rate of inflation. Do we get more services along with inflated prices? I don't think so. Properties only got older and dustier, cafe food is still mostly unhealthy and even more expensive, children playgrounds are not maintained in many places.. Blossoms are nice though - but there are other non NT parks around as well. NT management want less visitors paying more to compensate for the loss of working families - good luck with that..

Holiday Cottages in Cornwall We have been booking the holiday lets for the last few years now. The last 3 holidays have been in The Old School House and Powders in the Helford Passage and Wireless Cottage. Each of these have been in absolutely fantastic natural settings and in perfect condition… I would highly recommend. Well done

arrogance of staff

I was shocked, staff polite & cafe free from queues. I visited Tredegar House and was pleasantly surprised. staff were pleasant and interacted well with a family (sadly often not the case). Went to the cafe and found that I didn't have to queue (sadly often not the case). Cakes and coffee was nice too. A great day out in Newport.

National trust polices state in many cases they are no fly zones even if they are not genuinely in a no fly zone. This is not accurate and should be corrected immediately they are misleading and in breach of the LAW!! Trust should be prosecuted for not following the LAW to make matters worse they wanted to charge the photographer money to do it! You are a shambles and should be ashamed of yourselves

I want to support the National Trust, but I also expect to be able to go onto their website and cancel an auto renewal without having to go through the hassle I encountered in trying to do so. I received a letter from them telling me they will automatically take payment from my account in March. This was a surprise because I thought I had already cancelled the auto renew; however, in the letter that arrived, the wording stated: 'If you need to make any changes to your membership or do not wish to renew, please call us before March 14.' Excellent that they at least notify members before taking payment (many companies don't), but to have to phone to cancel a direct debit, seems tedious and wholly unnecessary in this day and age when you should be able to cancel an auto renewal simply. I would have been happy to restart my membership at some point in the future, but having gone through this much hassle, I'm not inclined to do so. Having said this, the person I spoke to on the phone was efficient, well-informed and provided me with excellent customer service. All I have, though, is his word that it has been cancelled. I have made a detailed record of the time and date of the call, just in case...