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customer

09 December 2023, 18:56

  • 1 Review
  • GB

Verified

Very quick and efficient

Very quick and efficient. Turned up in 20 minutes and was gone within 10 minutes.

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Zak Sharpe

09 December 2023, 14:09

  • 1 Review
  • GB

Verified

Reliable Heating Heroes - A Winter Lifesaver!

Winter caught us off guard with a heating malfunction, but PM247 stepped in with precision. Their team not only restored warmth but also conducted a thorough check, preventing future hiccups. Highly reliable service!

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Josh Murphy

09 December 2023, 13:59

  • 1 Review
  • GB

Verified

Thorough Boiler Service Beyond Expectations

When our boiler stopped working during a cold evening, PM247's team didn't just repair it; they ensured our entire heating system was set up properly. Their commitment to thorough repair is commendable.

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Gary Fox

08 December 2023, 21:25

  • 1 Review
  • GB

Verified

First Class Service.

First Class Service. The Tradesman (Plumber) was polite, friendly, and a very thorough and clean worker. We highly recommend PM247 and will certainly use them again.

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Jack

08 December 2023, 21:12

  • 1 Review
  • GB

Verified

Large fee for engineer to leave premises

Called and described the three issues that I would like looking at on the phone. Engineer came and quoted £890+VAT to change toilet flush button, bleed radiator and plumb in dishwasher. Far more than expected on toilet and dishwasher so refused the quote. Was told that the engineer could not bleed the radiator as part of the initial call out fee as this was not classed as a 'tightening or adjusting' repair. If this is not classed as a basic repair then I am confused as to what would be. They could not answer. I was sent an invoice for the call out fee immediately and this was followed up with a call to say that engineer could not leave my premises until this was paid. All very threatening and I was not informed of this policy prior to scheduling the call out as otherwise I would not have booked a call out. I do not want to have to pay an extortionate fee for a random man to leave my premises again in the future.

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Amy Victoria

08 December 2023, 19:36

  • 1 Review
  • GB

Verified

Quick and efficient,and felt bathroom…

Quick and efficient,and left bathroom immaculate

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Andrew Frazer

08 December 2023, 19:23

  • 1 Review
  • GB

Verified

I called them in error

I called them in error, my fault. They diagnosed a broken condensate pipe £395 to replace. So I complained that it was just blocked, so suddenly it was just £245, so I sent them away and wasted money on a cancelled callout fee. Glowarm came round, confirmed condensate pipe was OK, unblocked pipe for no charge. Serviced boiler for £95. So always question what is being asked of you to pay for. These visits can be an opportunity for job 'uplift'

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Barry Huntingford

08 December 2023, 18:24

  • 1 Review
  • GB

Verified

Excellent Overall Experience.

Not a straightforward problem but fitter worked methodically and found a solution in a timely manner with minimum fuss and disruption.

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customer

08 December 2023, 17:39

  • 1 Review
  • GB

Verified

The operative was friendly and very…

The operative was friendly and very efficient. Very very expensive though

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Bente Norlyk

08 December 2023, 17:32

  • 1 Review
  • DK

Verified

We used PM247 for the first time the…

We used PM247 for the first time the other day. They solved our problem in no time - 10 out of 10 for quick and very professional service. Christopher went above and beyond - we were very impressed!