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Laurie Turner

29 August 2023, 18:59

  • GB

On time and tidy work.

On time and tidy work. Even did a bit extra.

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Trevor

29 August 2023, 18:57

  • GB

Solar Panel Installation

I'm not one for leaving lengthy reviews; what I will say is that I'd recommend LMF Energy without a shadow of a doubt. From start to finish everyone I had dealings with be it office based staff, surveyor, scaffolders, installers and electricians were all courteous and polite. The level of workmanship and general tidiness on completion excellent.

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Linda

29 August 2023, 18:41

  • GB

After a slow start all went well

After a slow start all went well. Problems with a team of fitters turning up put the work back a week, after that it was all good, took a while to get the scaffolding down. All good now, all fitters were polite and helpful, also any questions have been answered with a quick phone call. I would recommend LMF for solar panel installation.

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DONALD LIGHTOWLER

28 August 2023, 02:57

  • GB

The instalation was very quick around…

The instalation was very quick around 4 hrs to do both sides,The workmen were polite and informed us what was happening.I have a couple of complaints for you to note.workmen turning up unannounced,surveyor,scaffolding. questions I asked,which were unanswered?.lastly it would have been useful to know when surveyor made notes ,that we were advised that the ariel in our loft would not work once panels had been fitted,instead of the installers telling me.had we known in advance,the ariel could have been relocated outside in advance.so overall we are very pleased the way the panels were fitted by Oliver and Lee.

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Philip Thomas

27 August 2023, 00:55

  • GB

We are giving 3 stars because LMF did…

We are giving 3 stars because LMF did (after 10 weeks) complete the job to a good standard. The workmen were all courteous and pleasant to have around. However, we had and still have various major issues with the company: 1) Our 10mm copper piping was initally not replaced with 15mm (vital to get enough hot water to the radiators). It was eventually replaced after we complained. 2) The new piping was not capped with plastic. We bought and fitted the cladding ourselves and were told that we would be reimbursed for it. We are still waiting for £80.49, despite asking repeatedly. 2) Our very efficient oil combi-boiler was initially replaced with an immersion heater for hot water. Even in the summer with solar panels, this was costing more than we had paid in the past for both heating and hot water. It was a real struggle over several weeks to get LMF to give us a system where the air source heat pump provides the hot water in addition to heating. The old immersion heater was then left in our garden, and not collected for another 2 months. 3) The flat roof of our bay window was not insulated with the rest of the flat roof, and was only done because we complained, after the plastering team pointed out to us that it should have been included. 4) Months later, we are still waiting for warranties for all the equipment. 5) We are still finding damage and mess caused by the workmen, e.g. broken woodwork; mess from plaster (although the plasterers told us they would cover everything with sheets); the plaster board team used floor protectors made for carpets on our hard floors, leaving a gluey residue on the kitchen tiles that we can't remove with solvent, and the varnish has come off our wooden floors in places; the insulation in the roof has been left in a complete mess by the men who came back to finish the plumbing. Not doing things the first time round meant that the job took a lot longer than it should have done, with more mess and disruption. 7) We found that communication with the office was very difficult throughout the process, no-one seemed to have an overview of what was going on, and there appeared to be no coordination between the different teams. We signed off the work on 14 August, because we were assured that LMF were committed to ongoing customer service, but now any calls or emails are simply ignored.

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Therese Underwood

26 August 2023, 03:26

  • GB

Very impressed!

Reading the 5* reviews I have to agree with everything that’s been written about LMF and what struck me most is the speed at which everything happened. The various teams that carried out the whole operation were professional, friendly and informative. One thing that slightly puzzled me though was that, having been told by the surveyor that my loft was suitably insulated, when the guys came to check the work post-installation they told me I need more insulation and they would need to add more superthick cladding to what was already there. This of course meant that they would be there much longer than the half-hour I was told it would take by the person who made the appointment on the phone, the result being that I had to cancel a subsequent engagement. Apart from that, everything has been great and today the electrician came to make the connections and all is working. I look forward to receiving the paperwork with the same haste as it took to make it all happen.

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Da id

26 August 2023, 00:06

  • GB

So far so good

So far so good , just need connecting up now to the grid , electrician has cancelled and waiting for another appointment from the electrician to finish off .

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Hillary Eaterbrook

24 August 2023, 17:46

  • GB

Really good.

Really good.

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Shirley Armstrong

24 August 2023, 17:20

  • GB

First class services very pleasant to…

First class services very pleasant to deal with Joseph Kite exceptional

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Chris Yeo

24 August 2023, 15:20

  • GB

Good company kept us informed of…

Good company kept us informed of everything all the tradesmen very friendly and helpful