Brilliant service
Brilliant service. The package came beautifully presented with a lovely handwritten card. I will certainly use John Ross Jeweller's again.
Excellent quality earrings
Excellent quality earrings Beautifully packaged with colour coded bows Personalised hand written thank you card Looking forward to future purchases
Always a pleasure to deal with Sandrine…
Always a pleasure to deal with Sandrine and the team at John Ross Jewellers!
Excellent Customer Service.
Bought 3 rings online. Arrived very quickly. Very nicely packaged with a lovely thank you card. Very good communication overall. I was very happy with 2 of the rings but had to return 1 that didn’t fit well. Refund was applied very quickly. Great customer service
Love my rings and came bye post in one…
Love my rings and came bye post in one day. Very very happy 😃
Excellent service
Products were as seen on website. Delivery was very prompt. Packaged nicely and a lovely handwritten card thanking me for my business, a very nice touch!
Absolutely excellent customer service
Absolutely excellent customer service. I received my order the day after I placed it but changed my mind and asked if I could exchange part of my order for something else. There was absolutely no problem and all of the ladies went out of their way to help me find exactly what I was looking for. Such friendly, helpful staff.
Always order online and they come the…
Always order online and they come the next day in beautiful gift wrapping and a lovely handwritten note, will be ordering again 😊
I've bought things here over the past…
I've bought things here over the past few years and found them to be friendly and polite efficient and great value for money. Also I got a free gift at Xmas with my purchases.
Very quick delivery
Very quick delivery. Very happy with the service