Verified
Great team but campervan could be nicer
We liked the service and speed and kindness with which the team got us on the road. The van itself was falling appart plus was dirty. Falling appart: 1/the key snapped on the second day 2/the left mirror couldn’t hold straight so we had no visibility on that side 3/the rubber rim around the sliding door was loose and dropping. Dirty: now that should be easy to address: just vacuum and sponge the thing between 2 customers please. Deep washing the seats wouldnt be too expensive nor a luxury either.
Verified
Camper van worked well
Camper van worked well, cheak in and cheak out was smooth, very nice staff would recommend
Verified
Vehicle was very reliable
Vehicle was very reliable and comfortable, had everything we needed for 2 adults basing ourselves at camp grounds. Staff were helpful, went over and beyond for us.
Verified
When I picked up my car
When I picked up my car, the person who helped was not really friendly.. I had made the reservation starting at 9AM in the morning but my car wasn’t ready. Still needed to go to the carwash and be filled up with petrol. So I was annoyed because I had a tight schedule for the rest of the day. The person who helped me didnt explain anything about roadtolls, speeding, fines,… but when I was waiting on my car I could hear explain others so much more… Also about the car itselves, had to figure some things out myself. So the start was a little bumpy but all was good after. Returning was lovely, had the best person helping me which made pickup ‘better’. Maybe that one person just had a bad day…
Verified
Nous avons pu visiter tout les endroits…
Nous avons pu visiter tout les endroits que nous avions décidé. Le véhicule à très bien fonctionné Juste un souci de chauffage et de climatisation. En montagne sous la pluie on a eu froid et beaucoup d'humidité dans le véhicule Sinon votre prestation était très bien Ainsi que l'accueil et le professionnalisme de vos collaborateurs merci
Verified
The staff were pleasant
The staff were great and pleasant, particularly Chantal. She made us laugh and had a great attitude. The vehicle was old and a bit run down but was comfortable to sleep in and had all the essentials. The dishes were a bit grubby and the glasses had some secretion in the bottom. It would be good to get the shuttle from the airport when you ring up upon your arrival but you have to wait for the one every hour. Over all the experience was great.
Verified
Positif :18 jours en van
Positif : Check in et check out rapide et efficace. Accueil agréable Négatif : Van assez vieux avec du matériel de cuisine très usagers. La bouteille de gaz n'est pas compris dans la location. Le gps indispensable n'est pas compris Le van que nous avions choisi avait tendance à tanguer dans les virages.
Verified
horrible
mold in car, fridge stank, one of the doors didn't work, absolutely horrible experience.
Verified
The service stuff were very friendly…
The service stuff were very friendly and helpful!! We would choose again the luckyrentals !!!! Shower and toilet worked perfectly in the van. We couldn’t use the cooking, but that was not a luckyrentals problem, no caltex was able to refill the gasbottle (worker who could do it, had free or came the next day). We didn’t want to get frustrated so we bought a little gas stove which worked perfectly. We were satisfied and had a great holiday!!
Verified
Easy to get the camper van and to…
Easy to get the camper van and to receaved information. Good services.