Great little van. Great trip. Fantastic that it didn’t cost as much as so many other companies, thank you for letting the less rich, afford a trip too!

HORRIBLE SERVICE and we had no heat in our camper van, because they bypass the heating wires!!!

Pick up from airport & drop off on time. Most importantly very reliable motor home, important to check your own vehicle hook up cable, water how to drain on-site gas stove light up & check prior to drive away please don't rush check out all is working.

Quite expensive (like all rental companies in NZ) compared to the quality of the facilities on offer

Replaced van immediately after it was broken into

we arrived to collect our vehicle, it wasnt ready and we had to wait for well over 2 hours for it to be ready. early on during this time our daughter broke her arm while playing and was very distressed but we still had to wait, along with many other customers - such a long wait and the poor guy that was serving us was all alone was just slammed - please get more staff when you have busy days, and allow time to get vehicles properly cleaned before you re-book them! such bad time management!! (we where offered the staff members car to use to go to see a doctor but after finding out that the wait for a doctor would have taken upwards of 5 hours so we chose to wait for our car and find a doctor out of the auckland area where the wait times where less lengthy and we could get partway to our destination.) when we got the car it smelled like urine - it continued to smell like this for the first 2 days before finally fading off. drop off was a longer affair too - i was late for my flight because as i was waiting to drop off the car (i had allowed extra time to do this given the ordeal of car collection, but it made no difference at all. as i was in line in the que a couple arrived, where jumped through the que by staff and given preferential treatment and where on their way in their rental car while i waited to be served along with 2 other people. it was a pretty bad experience all around to be honest and i expected alot more. we will not be back, and we will not recommend your service. we leave next week for another trip involving a different rental car company and i am interested to see how that goes, it could hardly be worse than the experience we had with lucky car rentals...which was rather, unlucky and unfortunate! (couldnt recal exact date but it was sometime in november 2022)

Friendly, helpful staff, camper van was clean and had no issues throughout my 3 week trip. Would definitely recommend!

best price possible

My wide and our 2 and 6 year old had an excellent experience. The vehicle was clean, mechanically sound, and perfect for our family. Lucky was very reasonably priced and very helpful with anything we needed.

Very friendly people, made it all very simple. Helped us out when we couldn’t get tickets to for the ferry, sorted it all out really quickly.