user image

Xabier

12 December 2023, 03:52

  • 1 Review
  • ES

Verified

You get what you pay

We rented the campervan for three weeks and had a relatively good experience, but I 'd like to extend this comment because you get what you pay. GOOD - People in Lucky were friendly and helpful - Quick pick up and drop off - We had a problem with the back door and it was solved fast and easy BAD - The campervan was very old. Clearly it was a Jucy repainted, and had over 450.000km - The engine had no power at all, in every small hill we were overtaken even by big heavy tracks. - The interior was completely run down. Every single seat was scratched. The fridge door had to be tied up otherwise it would open in every curve. - Two days maximum without connecting to a power station, otherwise forget the fridge and the interior lights. - The engine was not noisy but the inside of the car while driving was a noise box. Impossible to have a conversation between back and front seats. - The heating system of the car didn't work, and it is really important at least to defog the windscreen, it rains quite a lot in NZ CONCLUSION As I said before, you get what you pay. We didn't have a bad experience but looking back, I think it was a risky choice. If I had to do it again I would probably choose a company with a newer campervan. But if your budget is very tied, go for it and cross your fingers.

user image

Colin Perkel

29 November 2023, 15:45

  • 1 Review
  • PF

Verified

Stay away

Lucky, a company whose advertising is deceptive bordering dishonest. Camper vehicle (Lucky Rodeo), rented from the *Christchurch* location, was beat up (no emergency brake, side doors barely operable, mouldy interior etc) and poorly equipped (pots with no lids, water hose with no fitting eg). Service was indifferent at best. The icing on the poor service cake was being charged for a traffic infraction for someone else’s rental. Attempts to communicate were ignored. Avoid these guys like the plague.

user image

Oliver Gäns

24 November 2023, 00:44

  • 1 Review
  • DE

Verified

Easy and cheap

The best option if you are looking for a simple, unpretentious camper at an unbeatable price. The vehicle was old but in an acceptable condition. You can easily get help with problems.

user image

Terry K.

14 September 2023, 01:21

  • 1 Review
  • CA

Verified

Great service, Great price.

From start to finish we had wonderfully helpful and friendly service. Our Van was clean and well equipped and served its purpose perfectly. This was truly the best way to see a most spectacular country!

user image

SIMON Wells

05 September 2023, 14:13

  • 1 Review
  • NZ

Verified

Great camper for good family fun

Provided a reliable, well equipped campervan as described for my family of 5 to enjoy a great camping holiday.

user image

Scott Kesby

05 September 2023, 09:45

  • 1 Review
  • AU

Verified

Worst service ever

They didn't tell us that they couldn't do a shuttle bus for us back to the airport as it was a Sunday so we had to hire a cab which cost an extra $60 and was near impossible to get I. Sydneyfivw mins from the airport.

user image

Nicolas YVONNET

05 September 2023, 09:30

  • 1 Review
  • NC

Verified

Au top

Au top ! Personnel à l'écoute et compréhensif

user image

Luke Potkin

05 September 2023, 09:25

  • 1 Review
  • GB

Verified

Van wasn't ready on pick up

Van wasn't ready on pick up, delaying our trip by 4 hours. The gas hob in the camper didn't work and we weren't offered a viable solution to fix it. Fixtures to pin blinds in van back were mostly broken, including the blind between the drivers cab and the back of the van, which would fall down when driving, making visibility dangerous.

user image

Natasha Burkitt

05 September 2023, 04:58

  • 1 Review
  • NZ

Verified

Christchurch lucky rentals AAA++

Dealing with Nathan direct, even the pick up from the airport, to the communication,we have rented a van and brought a ex rental and we would still go there in the future 😜and recommend to anyone looking Christchurch branch is where it is at friendly team easy service

user image

Tracey

05 September 2023, 04:36

  • 1 Review
  • NZ

Verified

Value for money

Staff were helpful, great value for money. The van is pretty old, we called her 'Banged-up-Betty' and not the comfiest bed, but it had everything we needed and did everything we wanted.the only real issue we had was filling the LPG tank, which was pretty empty when we got it. There are very few places that can do this, none of the gas stations we tried had the right fitting for the small tank and it was a public holiday so no gas refill places were open. Outside of Christchurch it would be very difficult to find somewhere to refill. Luckily we weren't far from the rental place so we went back and the staff just gave us a full one that lasted our trip, but it would have been nice if they had a policy of just refilling them for you to save all the hassle.