Verified
Our shed has been ordered
Our shed has been ordered. Still expecting delivery but so far great service and speedy responses. A willingness to help and friendly too.
Verified
Customer service here is unparalleled
Customer service here is unparalleled. Superb communication, professional and knowledgeable. Will not hesitate to purchase again or recommend to friends and family.
Verified
Very easy to place order
Very easy to place my order on line and get the bundle deal. This was also a lot cheaper by going direct.
Verified
Excellent so far
Excellent so far
Verified
This survey is slightly premature I…
This survey is slightly premature I feel. Website good, but would prefer a more definitive date for delivery of the shed to ensure I will be able to receive as I travel a lot.
Verified
Geographical discrimination
In theory, a company that provides a wide selection of outdoor storage solutions. However, due to inexplicable geographical prejudice, they do not supply to addresses outwith mainland UK ie NI or RoI. Despite multiple attempts at engaging with customer service in order to resolve the issue, using alternative arrangements at my own expense, no assistance was forthcoming. I chose to highlight this particular issue to the group CEO, Nick Hewitt, in order to understand why this constraint is in place, but no response was provided. Such apathy and ignorance justifies the overall one star rating.
Verified
So far quite satisfied.
So far, everything is running very well and I am quite satisfied. Thank you.
Verified
Trojan plus
Recently purchased two Trojan plus sheds. I soon realised I'd made a mistake in ordering and emailed Asgard. Tracey was really helpful and I was able to cancel and re=order in a more cost effective way.
Verified
Great service
I called Asgard's customer support today as I had a problem with the lock mechanism on my 3 year old purchase, the lock was fine but the mechanism had failed, no problem, they agreed they'd swap it for me and I was able to pick up that day. Top service , I would recommend
Verified
Great customer service
I was looking for a replacement part for our shed. I emailed this company who replied to me the following day. They told me the part was available and gave me the cost. Great customer service who then confirmed that they had received my order, which has now arrived. Took about a week. Can’t fault them easy to deal with very pleased