user image

Kevin

05 January 2021, 17:55

  • 1 Review
  • GB

Verified

Nice product, awful delivery.

Ordered a quad gas bottle storage box on 25/8/2020. Payment in full was taken on 25/8, £648! I received very little communication other than an order confirmation. The cabinet was finally delivered on 18/12/2020, seems ok, not installed yet. Just can’t believe lengthy delivery times and fact that they take payment on order. They told me early December that product hadn’t yet gone into production, so why take payment 4 months in advance? If I’d wanted to fund their business I’d have bought shares...

user image

Edith

04 January 2021, 21:55

  • 1 Review
  • GB

Verified

Dear Asgard.

Dear Asgard. A very quick thank you for all of your efforts with my recent Asgard Shed. The shed is wonderful and went together very easily and the delivery driver was prompt and helpful. Edith.

user image

Ross

23 December 2020, 20:47

  • 1 Review
  • GB

Verified

Asgard E plus bike storage

Bought an Asgard E plus bike storage, plus accessories. Good quality product, It was delivered in 3 months, they did say 6 months, but the timescales and reason for them weren't given before order (lose a star for that). Only part of the order was delivered and on top of that one of the parts was wrong, so I could not complete the build. I e-mailed them, and they replied within three days and are manufacturing a part especially to replace it. Thought with Xmas and New Year in the way it will be a little longer before it is delivered. Patience is needed, but they do get there, but given the whole Covid situation it has been an ok experience.

user image

Louise

20 December 2020, 17:03

  • 1 Review
  • GB

Verified

Well worth every penny

Well worth every penny. My brother and a friend had this built very quickly, simple instructions and it looks very smart. Design team..... well done, and having the gas strut lid makes it so easy to use. Clever hidden locks that are not open to the weather or easily visible, some people were surprised as had not realised it was locked. A fine addition to my very boring front of house and had many comments, all good ones as well.

user image

Matthew davies

20 December 2020, 01:52

  • 1 Review
  • GB

Verified

Best bike box !

I have now owned the Asgard 29er bike box for a few months and still amazed at its quality and security. I built it mainly on my own and only needed help lifting on the top. Take your time to make sure base is perfectly level by using the spacers provided, to ensure smooth opening and closing. Love it and nothing else beats it.

user image

Paul H

18 December 2020, 16:57

  • 1 Review
  • GB

Verified

Asgard Motorcycle Garage

A really excellent and very high quality garage. Enough room for three motorcycles and extremely strong and robust. My 16 yr old son built the garage in one day with the minimum of tools. Just make sure you have a really good base for it. I had a local builder lay an 18" reinforced concrete base and I have been able to bolt the garage to the floor with the floor bolts supplied. If you are a motor cyclist I would thoroughly recommend Asgard's products.

user image

Paul

18 December 2020, 16:06

  • 1 Review
  • GB

Verified

This is a second update to a first review

This is a second update. There were delivery issues and I was told customer support would phone back but never did. After complaining that water was leaking into the cycle store I was advised to plug the bolt down holes in the base. Unfortunately the store still leaks with those holes plugged. Not really happy especially considering the cost.

user image

CP

26 November 2020, 18:12

  • 1 Review
  • GB

Verified

Asgard: the price is not justified if you do not sort out your customer service

For such an expensive product, the customer service is really bad. I appreciate there are going to be waiting times for sheds, but to take full payment straight away rather than a deposit as a gesture of good will, and not reply to emails, or even acknowledge receipt from customers is not acceptable. (Emails were received as I had a reply to 1 initial email). I see from the reviews that most bad ones are due to the customer service side of things. I would expect better treatment at these prices. Doesn't fill you with confidence. In response to the reply below: Hi Helen, to clarify, I did not receive a response to my last email, I did the first 2. And the previous ones were v short 1 sentence replies. We may differ on what we expect from Customer Service but when spending £1250 on a product that is going to be 4 months in arriving, I would have thought a deposit or some arrangement could have at least been discussed. Yes, I did get the delays mixed up with another product, which I immediately advised, however I feel my point is still valid. It’s a lot of money. Personally I would have followed up with a phone call, not a curt email.

user image

Brooke Milburn

18 November 2020, 02:19

  • 1 Review
  • GB

Verified

Great service

Thank you Asgaad for my shed. After waiting for 6 weeks my shed finally arrived in the middle of lockdown. Delivered by 2 very helpful drivers who carried the shed to our back garden. The shed went together easily enough once we reread the instructions in about 2 hours. It took three of us to build it . The roof was very heavy and took two to hold in place and one to screw it down. The shed seems to be very strong and once locked feels very secure> The drivers advised us we can buy extra keys from Asgard if we lose one ours. Good shed and good service.

user image

Sarah Priestley

18 November 2020, 02:03

  • 1 Review
  • GB

Verified

Best Bike Shed ever!

Best Bike Shed ever! Hello – I thought I would quickly leave a thank you note for the Asguard team. We had a great experience throughout the entire ordering process ,from the quick online order through to the delivery. The delivery was 7 weeks from the day I placed my order so I nearly cancelled that did seem an awfully long time to wait. But when I looked around other sheds this was actually the qucikest I could get one. The shed seems to be very well made from metal andpainted in a really nice grey colour. The shed blends in really well to our modern house with grey windows. The locks seem to be really strong and look tough to me. Building the shed was straight forward and took us about 2 hours to build. I would reccoemned Asgard sheds and thank you for your advice.