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Him

27 September 2024, 22:15

  • US

Poor communication once transaction processed

Wasn’t satisfied with my 3d scan of my results after my aligners were to be finished. I chose Byte to fix the one gap I had in my front teeth. The aligners show me to have 2 separate gaps. I reached out hoping this could be corrected before the aligners were made but suddenly I wasn’t able to get a response from anyone I contacted via email, text, chat support.

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Kirsten S.

27 September 2024, 20:23

  • US

It was awesome having someone who…

It was awesome having someone who reached out and helped me throughout the process of ordering the aligners.

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Ted Reeves

27 September 2024, 10:14

  • US

Made some good progress with the first…

Made some good progress with the first set. But had a little fitting trouble on the last set.

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evelyn ramos

27 September 2024, 08:56

  • US

Then best intimately Nices to

Then best intimately Nices to Work with loved this service

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J Hirsch

27 September 2024, 06:55

  • US

You guys never ended up getting me my…

You guys never ended up getting me my retainer. I gave up waiting , not at all happy. Since then my teeth went right back to where they were before and became loose. Very bad Experience!!!!

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customer

27 September 2024, 04:12

  • US

I was assisted in each processed

Everything was explained to me in a concise and clear way.

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customer

27 September 2024, 02:15

  • US

Aline was nice and helpful.

Aline was nice and helpful.

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sl

27 September 2024, 00:31

  • US

Shipped mold kit quickly and…

Shipped mold kit quickly and instructions are well written plus there’s a video you can watch to help with the process. Shipping also a breeze. Now just waiting to find out what the lab has to say.

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customer

26 September 2024, 23:34

  • US

the process is easy and painless

the process is easy and painless. I can't wait for my new smile

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Devon E.

26 September 2024, 23:32

  • US

Customer service/communication needs work

Well I ordered my aligners August 5th, they didn't not come on schedule, after 7 weeks of not hearing anything from byte, and multiple times reaching out with no response, I finally made a claim with the better business bureau, I finally received a response. It shouldn't be that hard to get ahold of you guys.