customer
11 September 2024, 20:55
- US
Bad customer service
Bad customer service
paul
11 September 2024, 18:57
- US
Kept me updated
Kept me updated
Liesel
11 September 2024, 18:13
- US
Byte’s website I sent them a series…
On Byte’s website I sent them a series of questions about their aligners with my email so they can respond. I never received a response. Hopefully this isn’t reflective of their overall customer service because I still chose to order the impression kit.
courtney R.
11 September 2024, 18:12
- US
Good customer service!
Good customer service!
customer
11 September 2024, 09:59
- US
The communication was impeccable
The communication was impeccable! They walked me through every step!
customer
11 September 2024, 03:43
- US
No one ever got back to me
No one ever got back to me
Binh Thai
10 September 2024, 21:51
- US
Customer service reached out quickly
Customer service reached out quickly. Answered my questions.
customer
10 September 2024, 18:31
- US
They said if I returned the impression…
They said if I returned the impression kit I would get a free whitener. That did not happen. Then they sent everything to the wrong address even after I contacted them within the same hour that I ordered. When emailing them I mentioned the free whitener and they did not even acknowledge it.
customer
09 September 2024, 23:52
- US
I’m often have to message
I’m not able
customer
09 September 2024, 23:15
- US
Just answer my question!
I've asked the same question more than a dozen times now. I'm trying to understand why I have 16 lines for my somewhat straight top teeth and 1 liner for my crooked bottom teeth. I've yet to get an answer after weeks of asking.