Verified
Fantastic customer service received…
Fantastic customer service received from the Saffron Walden branch. I dealt with a lady called Paula who was extremely helpful and definitely went the extra mile for me! I would highly recommend !
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Jo at Ripples in London (Belsize Park)…
Jo at Ripples in London (Belsize Park) helped us design a fantastic bathroom for our new house in East London. Jo really listened to our ideas and provided great inspiration which reflected the style which we were after. She was very patient with some of our thoughts on palette and produced some fantastic technical drawings which really brought our ideas to life. We’ve been so pleased with the style and quality of the end product and would have no reservations in recommending Jo and the Ripples team in the future. Thanks again for all your help!
Verified
Family bathroom…
Ripples London in particular Jo Sangster has been extremely helpful, solved and created a beautiful family bathroom for us. Jo took on the challenge and came up with a design that no one else had. This meant that we were able to keep a family bath and created a stunning walk in shower with the space we had available. She created a mood board which we instantly liked, and apart from a few changes we went with all her choices. Jo also introduced us to a fitter that they use and Duncan works to a very high standard, and we couldn't be happier with the end result. Thank you all at Ripples London
Verified
Brilliant experience, and so happy with the final product
Had an absolutely brilliant experience of working with RIpples. Jo was super friendly and helpful, listening to our input, and then providing expert guidance around choices and options. Her designs were not only beautiful, they were also super detailed which made installation really clear and easy for our contractors. All the products were really great quality, the after-sales care has been fantastic, and we couldn't be happier with our final bathrooms. Jo really took the stress out of everything, and provided original creative input while staying true to our original vision. I would highly recommend her and the Ripples team to anyone.
Verified
We had a fantastic experience with Ripples (London)
We had a fantastic experience with Ripples (London). Throughout each stage of the process – initial consultation, design meeting, installation process, post-installation – we were listened to and able to raise any issues, concerns, and questions. We felt this was always taken onboard. The timeframe and costs were clearly set out and stuck to closely - there was nothing unexpected at any point. The finished product matched up exactly to the design proposal. The installer took time to explain every part of the process, and where and how minor adjustments needed to be made. I don’t think we could have asked for anything more from Lisa and the team at Ripples. We would definitely go back there again if any future work were needed in our property.
Verified
We needed to replace our outdated…
We needed to replace our outdated bathroom, but didn’t know where to start. We knew we wanted something really different and, looking for ideas online, discovered Ripples in Knowle (Solihull). We went along to the showroom and was greeted by a young lady with a big smile, who immediately made us welcome! Explaining what we thought we would like, Gurnaam, gave us a tour around the displays and introduced us to many exciting products and ideas. Nothing was too much trouble and we weren’t rushed, as she guided us through the design process and put together a “mood board”. Her ideas filled us with excitement and we left afterwards, having made the decision to trust Gurnaam with designing our new shower room for us! We now have a bright, clean, sparkling new shower room, that’s both functional and fantastic!
Verified
Do not use the beaconsfield company
Do not use the beaconsfield company. They have no aftercare service at all. Never visited our property in over a year, faulty products which they don't even acknowledge!! Paid a lot of money for 2 bathrooms and no aftercare at all. Avoid unless you want to be ripped off. Charging high end prices for medium products and low end service.
Verified
Ripples London 10/10
I had an amazing experience working with Jo from Ripples in the London branch. The great deal of effort, attentions to detail, and knowledge that Jo showed in her luxurious design was invaluable. She made my role as the installer much easier, which will really benefit the clients bathroom experience.
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Fantastic experience from talented designers and planners
The team at Ripples (Jo in particular) were fantastic throughout. Helped us design and install a bathroom and en suite. The design was even better than we could have imagined (and Jo was exceptional at listening to our requirements and putting those into the plans) and we’re very happy with our new bathrooms!
Verified
Lisa from Ripples London was excellent
Lisa from Ripples London was excellent: so helpful creating the design and supplying the fittings on time and within budget for our shower room. It now looks stunning!