POOR MEANS OF DELIVERY
We reported that some of the insulation boards were damaged as the lorry that delivered them had no means of unloading ie mini fork lift. The driver was not very pleased but he said that he would report the damage caused to the boards and he felt sure that we would be refunded for at least some of them as the were not cheap. We spent £2k on the boards and nobody has been in touch to discuss compensation or even to apologise WE ARE STILL WAITING. !!!!!!!!!!!! PLEASE CONTACT ME TO DISCUSS.
Excellent service
Excellent service finding an alternative material to avoid 6 weeks wait. Friendly efficient ontime delivery.
From my initial enquiry over the phone
From my initial enquiry over the phone, ordering online and taking delivery everything went very smoothly. I live down a track and access is difficult, so I left specific instructions for the delivery driver.. These were duly passed to him as requested and hence there were no problems with delivery. Other companies take note as so many times the delivery drivers are unaware of my instructions. This is so important when ordering online.
Good prices
Good prices, delivered exactly when they said it would be
Excellent advice
Excellent advice, good price and delivery date
all round positive experience
speedy response at order stage, good prices, quick delivery and great service from driver - all round positive experience
Driver was pleasant and helpful.
1st delivery cancelled as they didn't have a vehicle available which would fit down my road. 2nd Delivery cancelled as out of stock. 3rd Delivery went as planned, driver was pleasant and helpful. 4 Stars as the price was very good and communication was good. It would have been 5 stars if I didn't have to wait 5 weeks for the delivery.
Good quality insulation sheets
Good quality insulation sheets, delivered on time by helpful driver.
Excellent prompt delivery
Excellent prompt delivery
fair price
fair price - delivered on time