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Denise

18 April 2023, 15:08

  • 1 Review
  • GB

Verified

Customer services contact

I had to make contact with customer services and they were helpful and pleasant to deal with.

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Magda

17 April 2023, 21:06

  • 1 Review
  • GB

Verified

Highly recommended

Absolutely brilliant communication. Couldn't find better place to order thoughtful present with such a good help. Lucy is awesome. So happy and highly recommend x

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Neil Wilkinson

13 April 2023, 01:15

  • 1 Review
  • GB

Verified

Best Marshmallows

Best Marshmallows, you can tell the difference between these and shop-bought ones. Friendly and efficient, would highly recommend.

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Mindy S

08 April 2023, 07:16

  • 1 Review
  • US

Verified

My daughter surprised me with a…

My daughter surprised me with a confetti box. My husband video taped it and I opened it and nothing happened. Very disappointed! My daughter was very upset. We wrote back to your company and sent the video. Your wrote back to say I opened it wrong. There was no directions on how to open the box. Also this was a surprise. You took money from a child and all you offered was 20 percent off the next purchase. There will be no other purchase with your customer service policy. Very Sad on your behalf.

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Uzma

07 April 2023, 18:46

  • 1 Review
  • GB

Verified

Quick to resolve my issue!

I placed an order for the boomf bombs but wrote the wrong age on it accidentally, emailed customer services asking if they could change it. Got a response back the next morning from a William and he resolved this quickly for me. Very efficient and quick, brilliant service and thanks to Will again for sorting!

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John Young

06 April 2023, 21:21

  • 1 Review
  • GB

Verified

Went onto website which offered ten…

Went onto website which offered ten percent off first order if signing up. I went to purchase folding secateurs which offered free postage. When I came to check out I am to pay for postage and no discount, totally confusing me. I am in my seventies so may be me but totally confusing. Boomf contacted me within hours showing sincere concern with an explanation and I wouldn't hesitate to order from them in the future

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Natasha Whittle

31 March 2023, 11:37

  • 1 Review
  • GB

Verified

Absolutely love these cards

Absolutely love these cards, not many people use them but they are the best, I've bought 2 sets of birthdays and I can't wait to see my partners reaction.

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Rachel catton

28 March 2023, 18:31

  • 1 Review
  • US

Verified

Very friendly

Very friendly, helpful staff, boys so happy with their treats from Boomf, will definitely use them again

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Faye

27 March 2023, 23:00

  • 1 Review
  • GB

Verified

Very helpful and rectified my mistake…

Very helpful and rectified my mistake in seconds when I had applied wrong address.

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Tom Puluczek

24 March 2023, 16:30

  • 1 Review
  • IM

Verified

ORDERED 7/3/2023 STILL NOT RECIEVED...

ORDERED 7/3/2023 STILL NOT RECIEVED.... WRECKED MY BIRTHDAY TREAT. CUSTOMER SERVICES SAY HOW DID THEY DO..........YOU HAVE TO PROVIDE A SERVICE NOT JUST TAKE MONEY... WHEN WILL I GET MY MONEY BACK AND A APOLOGY?