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La Lunatica

26 June 2024, 18:58

  • 1 Review
  • GB

Verified

Thank you so much!

Just had an amazing experience with Will at Boomf. He and the Team there went out of their way to work a miracle for me today and I just want to say a massive THANK YOU SO VERY MUCH for your service. Totally inspired me to write my first ever review for a company. 5 Stars, fantastic.

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Debbie callow

12 June 2024, 23:00

  • 2 Reviews
  • GB

Verified

Very helpful and prompt response

Slight problem when ordering. Thought I may have paid twice so emailed this company about my concerns. Really quick response. Very helpful. Very reassuring. All sorted in minutes. Will definitely use again. So Refreshing to have a query sorted out straight away. Thank you.

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April

10 June 2024, 02:09

  • 1 Review
  • GB

Verified

I would like to know why the “birthday…

I would like to know why the “birthday girl” marshmallow box is £2 more expensive than the “birthday boy” box? There’s no difference other than some of the designs you can put on the marshmallows.

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Niamh Cowley

24 May 2024, 17:03

  • 1 Review
  • GB

Verified

Customer service team are great!!

Super friendly customer service team, special shout out to Will who helped me with my issue super quickly and professionally!! Would 100% reccomend!

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Customer

22 May 2024, 19:59

  • 1 Review
  • GB

Verified

Great customer service

Great customer service, even when the fault was my own. Rectified quickly and communicated well. Cant comment on the product but hopefully it delights the recipient.

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Fiona

18 May 2024, 17:18

  • 1 Review
  • GB

Verified

Chocolate card

Bought a chocolate card with confetti,and the confetti didn't come out,very disappointed

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Louise Rowe

17 May 2024, 18:36

  • 1 Review
  • GB

Verified

Received my first Boomf box that I’ve…

Received my first Boomf box that I’ve purchased for my brothers 30th birthday and to say I’m disappointed is an understatement! I was expecting a box I could put extra bits in and it’s literally £10 wasted! I’m not happy at all and will never be purchasing again for that price it’s disgusting

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Lavinia Brown

10 May 2024, 21:40

  • 1 Review
  • GB

Verified

Customer service 5stars

5** for customer service, offer of a refund and new order for another occasion, hopefully this one can see my star rating go up to 5!! Ordered a boomf confetti box for my eldest child's 18th birthday, sat recording waiting for the reaction I have seen so many times on TV.. flop, the confetti fell and the box was didn't open up because it was squashed at one corner. Thought this was going to be our first of many orders but it was very disappointing.

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Kit

18 April 2024, 20:34

  • 1 Review
  • GB

Verified

The service was amazing

The service was amazing! The shipping address had changed to my address, I contact the @live chat' and their response was fantastic. I look forward to seeing the end result!

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Diana Johnson

12 April 2024, 17:09

  • 1 Review
  • GB

Verified

Live chat query

Contacted Boomf with a query prior to ordering by live chat, answered & resolved my query instantly, fab service thank you.