Door delivery
Delivered on time, no damage, driver very helpful. Keep up the good work 👍🏻
Doors ordered 19th September and…
Doors ordered 19th September and arrived 3rd October damaged/wood split. It’s taken until today 15th November to provide another and this one was not even taken off the lorry because it was damaged .
The delivery took to long and still…
The delivery took to long and still waiting for a door 4 month after ordering it
Excellent service throughout
Excellent service throughout, from ordering to receiving my order, kept informed of when the delivery and time slot would be. As I wasn’t going in at the time of delivery requested my order be left at front door which it was. Would definitely use again. Many thanks.
Shocking delivery - avoid
Took 3+ months from order through to delivery which directly cost us an additional £10.4K on just 30 doors (interest and default payments with the lender) due to additional delay on a scheme. Clearly we wouldn’t have bought the doors had we have known how long it would take to deliver. In future we would choose a supplier who has stock in the UK and can confirm delivery date upfront - lesson learnt!
Damaged door on delivery and poor after sales
We ordered 9 JB Kind doors through Door Superstore but unfortunately one was damaged. The delivery driver made a note of it and took the door back and said he would contact head office. I also messaged Door Superstore with all the details and photo of the damaged door but haven’t had any reply or acknowledgment. We are now held up with our extension waiting for the door and have no idea when a replacement will be sent.
Highly recommend
Absolutely delighted with my doors. Great service and prompt delivery. Quality of door is fantastic. Sizing perfect. Highly recommend
Very pleased with quality of door
Very pleased with quality of door, delivered well protected and is straight and true
Great services
Great services. Starting with information since the beginning of shipment until delivery. The delivery guy was very kind and friendly even though it was early morning and raining. All the best
The Doors
Easy ordering (check stock with a phonecall). Delivery was tracked with regular updates. Driver polite and helpful. I ordered 9 internal doors and so far they seem perfect. Thanks